Municipal Department
City of Pharr Public Utilities - Water Billing Department
Serving Pharr
Population served
79,715 people (EPA CWS estimate for City of Pharr)
State system code
FIPS 48
Billing frequency
Monthly; Pharr Utility Billing states that utility bills are sent once each month.
Provider briefing
How this utility’s billing works
City of Pharr Public Utilities - Water Billing Department operates as a municipal department serving Pharr. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers by water consumption. For the posted residential schedule effective June 1, 2025 through May 31, 2026, the 5/8-inch or 3/4-inch base is $21.85, with water usage at $1.93 per 1,000 gallons for 0–3,000 gallons, $2.12 for 3,001–6,000, $2.51 for 6,001–20,000, and $2.90 above 20,000 gallons.. Bills are generated monthly; pharr utility billing states that utility bills are sent once each month., and a typical residential cost reference is Approximately $56.58 for 6,000 gallons before taxes or other municipal charges: $21.85 water base + $1.93 per 1,000 gallons for the first 3,000 + $2.12 per 1,000 gallons for the next 3,000, plus the $19.86 sewer base and $1.29 per 1,000 gallons sewer usage. Actual bills vary by meter size, customer class, and any senior schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The posted residential sewer schedule uses a separate $19.86 base and $1.29 per 1,000 gallons, tied to the metered water-use quantity shown on the bill. The reviewed page does not describe a winter-average cap, indoor-use averaging period, or flat percentage reduction; senior sewer pricing is separately listed at a $9.88 base and $0.80 per 1,000 gallons.
Meter and infrastructure notes
Pharr’s Meter Reading Division manually reads approximately 23,500 accounts once each month. The reviewed municipal description does not identify AMI/AMR transmission, hourly data, or a remote-read deployment, so the operationally documented method is monthly manual meter reading.
Emergency water support
Report a leak or water emergency
956-402-4300 on weekdays for water/sewer problems and 956-402-4444 after 5:00 p.m. and on weekends; the City identifies these numbers for water emergencies, infrastructure issues, and related service dispatch.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Pharr
City of Pharr Public Utilities - Water Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.