Payment research · dataset 2026.08
Payment options for City of San Benito Utilities Department / Utility Billing
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Tyler Technologies Municipal Online Services
- Phone payment number
- 877-507-4648 for residential accounts and 855-427-9222 for commercial/business accounts; convenience fees apply.
- Pay-by-text
- No current San Benito page reviewed documents a text-to-pay keyword, SMS shortcode, or opt-in sequence. The portal supports online payments, account history, auto pay, scheduled payments, service requests, and consumption review.
- Mail-in payment address
- Attn: Utility Billing, 485 N. Sam Houston Blvd., San Benito, TX 78586. Mail checks or money orders payable to City of San Benito, include the utility account number when the bill stub is not enclosed, and do not send cash, postdated checks, or temporary personal/business checks.
- In-person payment
- The Business Office inside City Hall at 485 N. Sam Houston Blvd., San Benito, TX 78586 is open Monday–Friday, 8:00 a.m.–5:00 p.m. In-person payment accepts cash, check, money order, and credit card; a third-party 4% convenience fee applies to cards. A City Hall lock-box drop box accepts checks or money orders only, and payments after 5:00 p.m. post the following business day. H-E-B and Walmart are alternate payment centers, but payments there take at least two business days to post.
- Digital payment methods
- Online and telephone payments are supported through the municipal portal and IVR; automatic bank draft is available at no additional cost after submitting the form and a voided check. The City confirms credit-card acceptance, with the current page specifying a 4% in-person third-party fee; the precise online card-brand list and mobile-wallet support are not shown.
- Online convenience fees
- Convenience fees apply to online and telephone transactions, but the current portal page does not expose the exact fee. In-person credit-card payments carry a 4% third-party convenience fee; automatic bank draft has no additional customer fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Texas | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 73% | 73% |
| Fee or no-fee amount disclosed | Yes | 25% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of San Benito Utilities Department / Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.