City of San Marcos SMTX Utilities
San Marcos
Population reference
Approximately 72,970 people in the EPA-listed San Marcos community-water-system service area.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. The City utility bill combines electric, water, wastewater, garbage, and recycling where applicable; due dates depend on one of four billing cycles.
- Rate structure
- Meter-size and service-area tiered rate structure with a minimum charge, lifeline usage bands, usage charges per 1,000 gallons, and a Community Benefit breakdown. Effective June 22, 2026, rates are displayed differently but the City states the underlying rates are not changing; customer-assistance, conservation/energy-efficiency, and franchise-fee components appear separately.
- Residential cost reference
- For an inside-city 5/8-to-3/4-inch meter using 5,000 gallons, the June 22, 2026 water schedule begins with a $30.19 minimum, a $0.06 customer-assistance component, $0.70 conservation/energy-efficiency component, and $1.81 franchise-fee component; the first 6,000 gallons are charged at $5.17 per 1,000 gallons under the displayed table. Water alone is therefore approximately $58.61 before sewer, electric, garbage, and other bill charges; actual rate presentation should be checked against the current bill.
- Wastewater and sewer calculation
- Residential sewer rates are calculated from average water usage during winter months. Customers without enough usage history receive a flat 5,000-gallon basis. The Community Benefit charge also applies to water and wastewater services and funds assistance, conservation, and related programs.
- Meter reading
- Customer Connect exposes water usage and daily/monthly threshold alerts; San Marcos's 2026 portal procurement also identifies MeterSense in the utility-system integrations. The reviewed public pages do not state the universal local meter vendor or exact transmission interval.
- New-account deposit
- New service requires appropriate deposits, ID/DL information, phone number, and SSN, and deposits are not transferable between locations. The reviewed pages say eligible customers may have deposits waived based on account history/requirements but do not expose one universal residential dollar amount in the accessible text.
- Activation or transfer fee
- The current water-rate page lists a $110 new-customer account fee for existing service/meter, new residential service as meter cost plus $145, new commercial service at $75, and a $40 reconnect fee. Customers can request start/transfer service online 24/7 through Customer Connect or in person 8:00 a.m. to 5:00 p.m.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of San Marcos SMTX Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.