City of Smiley Utilities Department
Smiley
Population reference
Approximately 500–700 residents and City utility customers; the City does not publish a separate current CWS service-population figure.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Utility payments are due on the 20th of each month; if the 20th falls on a weekend or holiday, the due date is the following business day and the late fee is added on the second business day thereafter.
- Rate structure
- Fixed base plus volumetric charge. The City's October 2024 schedule lists in-town residential water $16.00 for 0–2,000 gallons and $4.38 per 1,000 gallons above 2,000; out-of-town residential base is $20.00 with $4.64 per 1,000 gallons above 2,000. Commercial rates differ.
- Residential cost reference
- Using the published in-town residential schedule, a 5,000-gallon bill is approximately $29.14 for water before sewer, trash, street, and other charges, while 7,000 gallons is approximately $37.90. The same schedule lists a combined 0–2,000-gallon utility total of $77.37 including sewer, trash, and street charges, so the complete bill is higher than the water-only calculation.
- Wastewater and sewer calculation
- The published schedule lists a flat in-town residential sewer charge of $21.12 for the 0–2,000-gallon base, with the total utility schedule adding volumetric water usage above 2,000 gallons. The reviewed materials do not publish a separate sewer winter-average calculation.
- Meter reading
- The reviewed Smiley materials identify monthly utility billing but do not identify AMI/AMR equipment, vendor, transmission interval, or route-reading schedule. The City publishes a backup-of-water-service form and account-transfer form.
- New-account deposit
- The October 2024 schedule lists a $250 deposit for new in-town residential service, $300 for new in-town commercial service, and $275 for all new out-of-town service. The same deposit applies to transferred accounts without a deposit at the prior address; deposits are refunded within 5–10 business days after account closure, subject to the account balance.
- Activation or transfer fee
- Application fee is $25. Transfer fee is $20 when service moves to another address; if no deposit is held at the old address, a new deposit is required. Water and sewer taps or meters without existing service are installed at cost, with additional case-by-case fees possible.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Smiley Utilities Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.