City of Tyler Water Utilities
Tyler and Tyler Water Utilities service area
Population reference
107,000
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Tyler Water Utilities describes fixed monthly base rates, monthly consumption and monthly bills; the combined bill may also include wastewater, stormwater, solid waste and regulatory charges.
- Rate structure
- Meter-size monthly water base charge plus increasing-block consumption price per 1,000 gallons, separate sewer base/consumption and a regulatory-compliance fee. The current rate sheet effective October 1, 2025, still supplies the published 2026 planning rates: inside-city 5/8-inch base $18.30; water $3.18 per 1,000 gallons for 0-2,000 and $3.41 for 2,000-25,000 gallons; outside-city rates are higher.
- Residential cost reference
- Approximately $167 per month for inside-city water and sewer at 6,000 gallons before solid-waste charges: about $38 water, $102 sewer and the $26.17 regulatory-compliance fee effective January 1, 2026. Tyler's combined household bill can be higher because the City also bills trash, recycling, stormwater, road-maintenance and other applicable services.
- Wastewater and sewer calculation
- Tyler sewer has a fixed monthly base based on meter size and water usage plus a wastewater consumption charge based on gallons used. Under the current rate sheet, a typical 5/8-inch inside-city sewer base is $84, with $3.48 per 1,000 gallons for the first 2,000 and $2.89 from 2,000 to 1,000,000 gallons; it is directly tied to metered water rather than a winter average.
- Meter reading
- Tyler's base-rate description includes meter reading and maintenance, and bills are monthly, but the current public pages do not identify an AMR/AMI vendor or transmission interval. Customers can view usage history in the new InvoiceCloud account and request a meter recheck; one recheck is free within a 12-month period and additional fees may apply.
- Activation or transfer fee
- $50 Connection Fee, charged for new service or when service is moved to a new address. Applications for new, transferred, stopped or reconnected rental service are submitted through the City's forms; applications can take up to seven business days, while a same-day expedited fee may be $50.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Tyler Water Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- ipn2.paymentus.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.