Payment channels

Pay Fern Bluff Municipal Utility District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as eOnlineBill; the district's current page does not name a separate processor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

512-238-0606 customer-service and emergency number; no separate IVR is published.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The district publishes payment reminders and online-account options but no pay-by-text keyword, shortcode, or SMS payment enrollment path.

Mail-in address

Fern Bluff MUD, P.O. Box 682347, Houston, TX 77268-2347. Checks should be payable to Fern Bluff MUD.

Counters, drop boxes, and office hours

Fern Bluff MUD Community Center, 7320 Wyoming Springs Drive, Round Rock, TX 78681. Office hours are Monday-Friday 8:00 a.m.-5:00 p.m.; a payment drop box is available at the MUD office.

Accepted digital instruments

What you can use online

Online credit card, ACH/e-check, recurring credit-card payments, and automatic drafts are published; Visa, Mastercard, and Discover are identified in the FAQ.

2026 transaction pricing

Convenience fees

3% processing fee on debit/credit-card payments; ACH/e-check fees are not separately stated.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Fern Bluff Municipal Utility District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →