Delinquency research · dataset 2026.08
Shut-off and delinquency information for Jonah Water Special Utility District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Approximately 15 days from the mailing cycle: the bill is due by 6:00 p.m. on the 15th of the following month, then a final notice allows at least five additional days before the district's disconnect date.
- Late-fee rules
- The current customer information states that past-due balances of $50 or less receive a $5 late fee, while past-due balances over $50 receive a 10% late fee. The February 2026 rate order expresses the rule as a one-time penalty of $5 or 10%, whichever is larger, and also lists a $30 returned-check charge.
- Shut-off timeline
- Bills are due by 6:00 p.m. on the 15th; Jonah mails a final notice with at least five additional days. The disconnect date is published as the Tuesday before the last Wednesday of the month in the customer information, and meters are locked on the last Wednesday for accounts still delinquent. A $75 reconnect fee is assessed and the balance plus fee must be paid before restoration.
- Warning and notice protocol
- Jonah mails a final notice after the 15th deadline and the district's customer material states that a disconnect notice is placed on the customer's front door when the meter is locked. The material warns customers not to mail payment after receiving the final notice because it may not arrive before lockout; no automated-call or text-warning sequence is promised.
- Reconnection costs
- $75.00 reconnect fee after a delinquency lockout, plus the complete past-due balance. Reconnect requests after 3:00 p.m. on weekdays and at all times on weekends are processed the following business day; the district does not publish a separate after-hours premium.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Jonah Water Special Utility District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.