Delinquency research · dataset 2026.08
Shut-off and delinquency information for Martindale Water Supply Corporation
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Payment is due by the 15th; if the 15th is a weekend or holiday, the next business day is treated as the grace day. The published schedule does not give a separate calendar-day grace period beyond that rule.
- Late-fee rules
- $20 late fee after the 15th; the next business day is the grace day when the 15th falls on a weekend or holiday. Returned checks are charged $20 plus bank charges.
- Shut-off timeline
- The public rate page does not give a complete day-by-day calendar from missed due date to lockout. It does publish lockout/reconnection fees and instructs members paying a lockout fee to call the office after the online payment clears; exact termination timing should be confirmed with the corporation.
- Warning and notice protocol
- The corporation's current public pages warn about lockout fees but do not publish a guaranteed automated-call, SMS, colored-mailer, or door-hanger sequence. Members should keep contact information current and call 512-357-6951 when delinquency or a lockout is suspected.
- Reconnection costs
- $50.00 unlock fee during office hours Monday-Friday 9:00 a.m.-4:00 p.m.; $100.00 unlock fee after hours or on weekends; $150.00 cut-lock fee where the lock has been cut. The corporation asks members paying a lockout fee to call the office when the online payment goes through.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Texas
53%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Martindale Water Supply Corporation public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.