New Braunfels Utilities - Water and Wastewater
New Braunfels, Texas
Population reference
116,477
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; NBU's residential rate calculator and service conditions are designed around monthly utility bills and monthly water/wastewater rates.
- Rate structure
- Monthly service-availability/base charge plus volumetric water usage rates, with drought surcharges possible during declared severe drought stages 3-5. NBU's FY2026-27 plan states that water rates are not changing in the June 2026 notice and that the second year of the two-year plan begins August 1, 2026.
- Wastewater and sewer calculation
- NBU calculates residential wastewater using the three lowest months of water usage in a rolling 12-month period. FY2026 residential wastewater rates published by NBU are a $36.19 monthly service-availability charge plus $8.51 per 1,000 gallons, with a $194.44 maximum monthly charge; a wastewater-only residential account is listed at $103.03.
- Meter reading
- NBU can analyze interval usage data for eligible leak adjustments, and its service conditions use available interval data to identify leak volume. The reviewed pages do not identify the meter vendor or a universal transmission interval, but the existence of interval data supports advanced digital meter monitoring rather than a purely manual system.
Context, not a score
How documentation coverage compares
This profile
57%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
4 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
57%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- New Braunfels Utilities - Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.