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Payment research · dataset 2026.08

Payment options for Town of Flower Mound Utility Billing Division

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

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Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
Tyler Technologies Municipal Online Services
Phone payment number
The Town’s public water-bill pages do not publish a separate IVR number; Utility Billing is 972-874-6010, and customers should use the automated option presented by the Town’s payment system or the online portal. Staffed hours are generally Monday–Friday 8:00 a.m.–4:30 p.m.
Mail-in payment address
Town of Flower Mound, Attn: Utility Billing Division, 2121 Cross Timbers Road, Flower Mound, TX 75028. The Town accepts checks, cashier’s checks, and money orders by mail; allow postal transit time and do not mail cash.
In-person payment
Town Hall, 2121 Cross Timbers Road, Flower Mound, TX 75028, is the customer-service location. The Utility Billing/payment counter is open Monday–Friday 8:00 a.m.–4:30 p.m.; the Town notes hours may change for inclement weather. The counter accepts checks, cash, cashier’s checks, money orders, Visa, and Mastercard. A 24-hour interior drop box is inside the south entrance and a curbside drop box is on the west side of Town Hall; both are for checks and money orders, not cash. The interior box is checked during the business day and payments received by 4:00 p.m. generally process that day; the curbside box is checked at 8:00 a.m. Monday–Friday and later deposits process the next business day.
Digital payment methods
The Town documents Visa and Mastercard for counter and online transactions, automatic bank draft from a checking account, and electronic bill payment through a financial institution. Checks, cashier’s checks, money orders, and cash are accepted at the counter but not in the drop boxes. The current public water-billing pages do not identify American Express, Discover, Apple Pay, Google Pay, PayPal, or Venmo, so those methods should not be assumed accepted.
Online convenience fees
$3.00 convenience fee per online transaction according to the Town’s current Online Payments page. Automatic bank draft is offered at no additional charge and is drafted on the due date, or the next working day when the bank is closed. The final amount displayed by Municipal Online Services controls if the third-party portal presents a changed fee.

Directory comparison

Payment-information visibility

MeasureThis providerTexasNational index
Usable payment URL identifiedYes73%73%
Fee or no-fee amount disclosedYes25%15%
Payment fields documented7 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

88%

Details not confirmed in the reviewed public material

  • Pay-by-text

“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.

Primary verification routes

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