Delinquency research · dataset 2026.08
Shut-off and delinquency information for Jordan Valley Water Conservancy District - Retail Water Service
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- The rules state that charges are due within 30 days of the statement due date; once that period passes, the account is delinquent and termination may proceed after proper notice.
- Late-fee rules
- A delinquent retail balance accrues interest at 1.5% per month, stated in the rules as 18% annually, with collection charges and any applicable service-restoration fee also collectible. The District's rate page additionally lists collection and returned-payment charges; the exact fee in force should be confirmed against the current adopted schedule.
- Shut-off timeline
- The published rule gives a functional timeline rather than a fixed calendar day: the customer has the stated 30-day payment period after the statement due date; an unpaid balance after that point is delinquent, and unpaid charges more than 30 days after the due date are sufficient grounds for termination after proper notice. The public rule does not promise a fixed day-of-month shutoff.
- Warning and notice protocol
- Termination requires proper notice under the District retail rules and the rules reference a mailed notice form in their exhibits. The reviewed public pages do not specify a required number of telephone calls, text messages, door hangers or color-coded mailers, so customers should treat the mailed delinquency notice as the controlling warning and contact the District immediately.
- Reconnection costs
- Restoration requires payment of all delinquent amounts plus the District service-restoration fee. The current rate summary lists a $75 service-restoration charge; the reviewed public materials do not publish a separate after-hours reconnection price.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Utah
25%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Jordan Valley Water Conservancy District - Retail Water Service public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.