Salt Lake City Department of Public Utilities
Salt Lake City and portions of Salt Lake County served by Salt Lake City Public Utilities
Population reference
Approximately 200,000 Salt Lake City residents plus customers in portions of Salt Lake County; the utility reports roughly 66,000 city water-utility accounts and also provides sewer, stormwater, street-lighting, and trash billing within City boundaries.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Salt Lake City reads city meters and bills customers monthly; the bill is due 21 days after the mailing date. The monthly statement combines water, sewer, stormwater, street lighting, garbage, and a 6% franchise fee on water, sewer, and stormwater charges for City residents.
- Rate structure
- Year-round metered tier structure with a fixed service charge and usage-based residential rates, plus separate wastewater, stormwater, trash, street-lighting, and franchise-fee components. For 2026 Salt Lake City inside-city rates, a 3/4-inch residential minimum-use account at 6 CCF is $40.71 monthly, low use at 8 CCF is $47.15, and medium use at 21 CCF is $104.77. Salt Lake County service-area water rates are higher: $54.96 at 6 CCF and $63.65 at 8 CCF. The FY2026 changes introduced revised year-round residential tiers designed to reward lower use; sewer and stormwater rates apply only within City boundaries.
- Residential cost reference
- For Salt Lake City proper, the official 2026 rate table gives water at $40.71 for 6 CCF and $47.15 for 8 CCF, roughly 4,500-6,000 gallons. The corresponding sewer schedule is $72.18 at an 8-CCF annualized winter average, and stormwater is $10.50 for a residential lot under .25 acre; the statement also includes a 6% franchise fee on water/sewer/stormwater plus trash and street-light charges. A representative combined city bill at 5,000-7,000 gallons is therefore approximately $125-$160 monthly before household-specific trash, lighting, rate-zone, and winter-average differences; customers outside City boundaries generally receive water-only billing.
- Wastewater and sewer calculation
- Salt Lake City sewer charges use annualized average winter water usage, not simply the highest summer irrigation consumption. The 2026 sewer schedule lists $20.82 monthly for a residential minimum-use account at a 2-CCF annualized winter average, $37.94 at 4 CCF, $72.18 at 8 CCF, and $132.10 at 15 CCF. The City bills sewer only within Salt Lake City boundaries; customers in Salt Lake County portions of the water service area are generally billed for water service only by this utility. Stormwater is separately priced by residential lot size and impervious/runoff category.
- Meter reading
- The City reads meters and bills monthly. Smart meters are being installed at some addresses; customers with a smart meter can view water-use patterns through the Public Utilities Customer Portal, receive data for conservation, and use the WaterMAPS consumption report. The public material does not claim universal AMI coverage or a fixed hourly transmission schedule for every premise. Legacy and smart-meter accounts may therefore have different data frequency and read/estimate behavior; customers should call Customer Service if a bill is estimated or the meter cannot be accessed.
- New-account deposit
- The current online new-service and customer pages do not publish one universal 2026 residential startup-deposit amount. Registration and service application require account/property identity information, and the City may apply premise-specific deposits or fees under the consolidated fee schedule. Customers should call (801) 483-6900 before activation to confirm any deposit, proof-of-occupancy requirement, and refund rules.
- Activation or transfer fee
- Salt Lake City provides an online application for new Public Utilities service and handles water meter turn-on/turn-off questions through (801) 483-6900. The accessible 2026 customer pages do not publish one universal residential activation, transfer, or name-change fee; the applicable charge is governed by the City's current consolidated fee schedule and premise-specific service work. Customers should confirm the exact amount and requested activation date before submitting the service application.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Utah
44%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Salt Lake City Department of Public Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.