Payment research · dataset 2026.08
Payment options for Albemarle County Service Authority (ACSA)
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- DWCorp WebShare customer portal
- Phone payment number
- 434-977-4511; ACSA’s payment page describes telephone eCheck, credit, and debit payments through this customer-service number rather than publishing a separate automated IVR number.
- Mail-in payment address
- ACSA’s official payment instructions say to use the return envelope supplied with the bill. The public contact address is Albemarle County Service Authority, 168 Spotnap Road, Charlottesville, VA 22911; customers should use the printed remittance address on their individual statement rather than assume the office address is the lockbox destination.
- In-person payment
- Cash or check is accepted at ACSA’s office, 168 Spotnap Road, Charlottesville, VA 22911. Office hours are Monday-Friday, 8:00 a.m.-5:00 p.m.; lobby hours are 9:00 a.m.-5:00 p.m. A red depository box in the parking lot accepts after-hours payments. Online/telephone payments support eCheck and card instruments; the office page does not publish a separate cashier closing schedule beyond the lobby hours.
- Digital payment methods
- eCheck, debit card, and credit card online or by telephone; the portal lists American Express, Mastercard, Visa, and Discover, plus PayPal and Venmo.
Directory comparison
Payment-information visibility
| Measure | This provider | Virginia | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 76% | 73% |
| Fee or no-fee amount disclosed | No | 21% | 15% |
| Payment fields documented | 6 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
6 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
75%
Details not confirmed in the reviewed public material
- Pay-by-text
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Albemarle County Service Authority (ACSA) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.