City of Richmond Department of Public Utilities - Water
Richmond
Population reference
233,655 people (EPA SDWIS active CWS PWS VA4760100)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; Richmond water and wastewater customers are billed monthly with a meter-size monthly service charge and volume charges.
- Rate structure
- Metered monthly two-tier water volume pricing plus meter-size base charge. Effective July 1, 2026 for single-family residential customers, the 5/8-inch water base is $18.90 and wastewater base is $24.56; water is $3.35 per CCF for 0-4 CCF and $7.09 above 4 CCF. Wastewater volume is $10.24 per CCF.
- Residential cost reference
- For a 5/8-inch account using 6 CCF, Richmond’s published example totals $132.48 for water and wastewater before other bill components; 5,000-7,000 gallons is approximately 6.7-9.4 CCF, so the exact total depends on the billed CCF and meter size.
- Wastewater and sewer calculation
- Richmond charges wastewater a monthly base plus $10.24 per CCF. From March-November, wastewater volume is based on whichever is less: actual current water use or the average monthly water usage billed during the preceding December-February period, reflecting irrigation that does not enter the sewer.
- Meter reading
- Richmond bills monthly and has been modernizing meter operations; the reviewed official pages did not identify a single AMI/AMR technology or universal reading interval for every account.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Virginia
52%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Richmond Department of Public Utilities - Water public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (VA4760100) ↗
Search the federal drinking-water database using public water system ID VA4760100.