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State directory · dataset 2026.08
Browse 66 indexed systems and see how frequently the directory identified public payment, fee, leak, assistance, and emergency information. Coverage describes the research record—not utility performance.
Virginia research snapshot
76%
Online portal identified
50 of 66
23%
Public fee detail
15 of 66
50%
Leak policy detail
33 of 66
33%
Assistance detail
22 of 66
44%
Emergency route
29 of 66
Municipal Department
Service area: Richmond and the Richmond metropolitan area
Population: The City of Richmond Department of Public Utilities provides water, wastewater, stormwater, gas, and streetlight services to more than 500,000 customers in the Richmond metropolitan area.
Municipal Department
Service area: Norfolk, Virginia, with combined HRUBS billing for Norfolk water, wastewater collection, and Hampton Roads Sanitation District treatment
Population: Norfolk serves city residents and businesses through more than 70,000 water meters and produces approximately 60-65 million gallons of drinking water daily; the combined bill also includes Hampton Roads Sanitation District treatment charges.
Public Water Authority
Service area: Fairfax County and Northern Virginia wholesale and retail service territory
Population: More than 2 million residents receive Fairfax Water drinking water through its retail and regional wholesale system; the utility produces approximately 170 million gallons per day and serves Fairfax County and surrounding Northern Virginia communities.
Private Investor-Owned Utility
Service area: Virginia American Water service areas statewide, including Alexandria, Prince William, Hopewell, and other regulated districts
Population: Approximately 384,000 people across Virginia American Water's regulated water and wastewater service areas
Municipal Department
Service area: Virginia Beach
Population: 437,994 people (EPA SDWIS PWS ID VA3810900; 2026 active CWS record).
Municipal Department
Service area: Newport News and the Virginia Peninsula
Population: 407,300 people (EPA SDWIS PWS ID VA3700500; 2026 active CWS record).
Municipal Department
Service area: Chesterfield County
Population: 389,897 people (EPA SDWIS PWS ID VA4041845; 2026 active CWS record).
Public Water Authority
Service area: Loudoun County
Population: 334,808 people (EPA SDWIS PWS ID VA1534500-related 2026 active CWS queue entry).
Municipal Department
Service area: Henrico County
Population: 330,000 people (EPA SDWIS PWS record; 2026 active CWS queue entry associated with Henrico County).
Municipal Department
Service area: Arlington County
Population: 215,000 people (EPA SDWIS PWS ID VA6013010; 2026 active CWS record).
Public Water Authority
Service area: Fairfax County and regional Fairfax Water service area
Population: 1,121,613 people (EPA SDWIS active CWS PWS VA6059501)
Public Water Authority
Service area: Loudoun County Central System
Population: 334,808 people (EPA SDWIS active CWS PWS VA6107350)
Municipal Department
Service area: Henrico County
Population: 330,000 people (EPA SDWIS active CWS PWS VA4087125)
Municipal Department
Service area: Norfolk
Population: 234,220 people (EPA SDWIS active CWS PWS VA3710100)
Municipal Department
Service area: Richmond
Population: 233,655 people (EPA SDWIS active CWS PWS VA4760100)
Public Water Authority
Service area: Roanoke Valley and participating Roanoke, Franklin, Botetourt, Boones Mill, Vinton and Fincastle service areas
Population: 182,700 people (EPA SDWIS active CWS PWS VA2770900)
Public Water Authority
Service area: Prince William County, Manassas, Manassas Park and eastern service area
Population: 168,747 people (EPA SDWIS active CWS PWS VA6153600)
Municipal Department
Service area: Chesapeake Northwest River and Lake Gaston water systems
Population: 165,240 people (EPA SDWIS active CWS PWS VA3550051)
Private Investor-Owned Utility
Service area: City of Alexandria, Virginia
Population: 159,200 people (EPA SDWIS active CWS PWS VA6510010)
Public Water Authority
Service area: Prince William County and portions of Manassas
Population: 136,409
Public Water Authority
Service area: Western Prince William County
Population: 136,409
Public Water Authority
Service area: Western Prince William County, including the PWCSA West water system
Population: 136,409
Municipal Department
Service area: Stafford County
Population: 123,684
Municipal Department
Service area: Lynchburg
Population: 80,995 people
Public Water Authority
Service area: Albemarle County ACSA jurisdictional area, including Charlottesville-area communities
Population: 77,408 people (EPA SDWA system estimate)
Private Investor-Owned Utility
Service area: Dale City / Prince William County service area
Population: Approximately 72,062 residents in the queue estimate; Virginia American Water identifies Prince William/Dale City as a regulated water system and also provides Dale City sanitary sewer service.
Municipal Department
Service area: City of Suffolk, including the municipal water and sanitary sewer service area
Population: 69,822 people (EPA SDWIS queue estimate for VA3800805)
Municipal Department
Service area: Town of Leesburg and out-of-town utility customers
Population: 65,028 people (EPA SDWA queue estimate for VA6107300)
Municipal Department
Service area: City of Harrisonburg
Population: 61,000 people (EPA SDWA queue estimate for VA2660345)
Public Water Authority
Service area: Hanover Suburban Water System
Population: 57,931 people (EPA SDWA queue estimate for VA4085398)
Public Water Authority
Service area: James City Service Authority central system
Population: 57,726 people (EPA SDWA queue estimate for VA3095490)
Municipal Department
Service area: Blacksburg
Population: 34,578 people (EPA SDWA queue estimate for VA1121052)
Municipal Department
Service area: Petersburg
Population: 33,394 people (EPA SDWA queue estimate for VA3730750)
Municipal Department
Service area: Chesapeake Western Branch system
Population: 32,326 people (EPA SDWA queue estimate for VA3550050)
Private Investor-Owned Utility
Service area: Hopewell and Virginia-American Water service area
Population: 30,317 people (EPA SDWA queue estimate for VA3670800)
Public Water Authority
Service area: Upper Smith River service area
Population: 29,721 people (EPA SDWA queue estimate for VA5089852)
Public Water Authority
Service area: Fort Gregg-Adams / Fort Lee
Population: 28,580 people (EPA SDWA queue estimate for VA3149247)
Municipal Department
Service area: Chesapeake / South Norfolk
Population: 28,522 people (EPA SDWA queue estimate for VA3550052)
Municipal Department
Service area: Fredericksburg
Population: 28,350 people (EPA SDWA queue estimate for VA6630050)
Municipal Department
Service area: Winchester
Population: 28,248 people (EPA SDWA queue estimate for VA2840500)
Municipal Department
Service area: Vienna
Population: 27,134 people (EPA SDWIS 2026Q2 estimate for VA6059800)
Municipal Department
Service area: Staunton
Population: 25,750 people (EPA SDWIS 2026Q2 estimate for VA2790600)
Municipal Department
Service area: Salem
Population: 25,643 people (EPA SDWIS 2026Q2 estimate for VA2775300)
Municipal Department
Service area: Herndon
Population: 24,601 people (EPA SDWIS 2026Q2 estimate for VA6059550)
Municipal Department
Service area: Waynesboro
Population: 22,630 people (EPA SDWIS 2026Q2 estimate for VA2820775)
Municipal Department
Service area: Christiansburg
Population: 22,000 people (EPA SDWIS 2026Q2 estimate for VA1121090)
Public Water Authority
Service area: Campbell County
Population: 21,761 people (EPA SDWIS 2026Q2 estimate for VA5031150)
Municipal Department
Service area: Culpeper
Population: 21,184 people (EPA SDWIS 2026Q2 estimate for VA6047500)
Public Water Authority
Service area: Bristol
Population: 20,000 people (EPA SDWIS 2026Q2 estimate for VA1520070)
Public Water Authority
Service area: Vansant
Population: 19,326 people (EPA SDWIS 2026Q2 estimate for VA1027061)
Municipal Department
Service area: Quantico
Population: 19,000 people (EPA SDWIS 2026Q2 estimate for VA6153675)
Municipal Department
Service area: Colonial Heights
Population: 18,273 people (EPA SDWIS 2026Q2 estimate for VA3570150)
Municipal Department
Service area: Prince William County and connected service areas
Population: 136409 people (EPA SDWIS 2026Q2 active CWS estimate for VA6153251)
Municipal Department
Service area: PORTSMOUTH
Population: 97915 people (EPA SDWIS 2026Q2 active CWS estimate for VA3740600)
Municipal Department
Service area: FREDERICKSBURG
Population: 95686 people (EPA SDWIS 2026Q2 active CWS estimate for VA6177300)
Municipal Department
Service area: LYNCHBURG
Population: 80995 people (EPA SDWIS 2026Q2 active CWS estimate for VA5680200)
Municipal Department
Service area: CHARLOTTESVILLE
Population: 77408 people (EPA SDWIS 2026Q2 active CWS estimate for VA2003053)
Private Investor-Owned Utility
Service area: HOPEWELL
Population: 72062 people (EPA SDWIS 2026Q2 active CWS estimate for VA6153625)
Public Water Authority
Service area: NORFOLK
Population: 48826 people (EPA SDWIS 2026Q2 active CWS estimate for VA3710050)
Municipal Department
Service area: Service area listed in EPA SDWIS
Population: 47574 people (EPA SDWIS 2026Q2 active CWS estimate for VA1191883)
Municipal Department
Service area: CHARLOTTESVILLE
Population: 46553 people (EPA SDWIS 2026Q2 active CWS estimate for VA2540500)
Municipal Department
Service area: WINCHESTER
Population: 46206 people (EPA SDWIS 2026Q2 active CWS estimate for VA2069250)
Municipal Department
Service area: MANASSAS
Population: 42696 people (EPA SDWIS 2026Q2 active CWS estimate for VA6685100)
Municipal Department
Service area: DANVILLE
Population: 42590 people (EPA SDWIS 2026Q2 active CWS estimate for VA5590100)
Private Investor-Owned Utility
Service area: FORT BELVOIR
Population: 39303 people (EPA SDWIS 2026Q2 active CWS estimate for VA6059450)
Municipal Department
Service area: BEDFORD
Population: 38794 people (EPA SDWIS 2026Q2 active CWS estimate for VA5019052)
Virginia directory notes
This state hub brings together 66 indexed community water systems, from city departments and public authorities to investor-owned systems and smaller regional providers. A service area may cross municipal boundaries, so use the provider name and service address on your bill when choosing a profile.
The most important distinction is between a directory listing and an official account channel. US Water Bill Pay provides a structured starting point; the utility’s own payment portal, published rate schedule, customer-service office, and mailed notice control your account. Compare the payment route, billing frequency, emergency number, and customer-protection notes before relying on a page for a time-sensitive decision.
If you are helping a household with a high bill, leak, or delinquency notice, open the utility profile and review the payment, shut-off, and leak-adjustment guides together. Keep the bill, account number, confirmation receipts, repair records, and notice dates available when speaking with the provider.
