Newport News Waterworks
Newport News and the Virginia Peninsula
Population reference
407,300 people (EPA SDWIS PWS ID VA3700500; 2026 active CWS record).
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Newport News Waterworks states residential and commercial customers receive a monthly bill.
- Rate structure
- Monthly metered HCF structure. Effective July 1, 2026, residential water rates are $4.01 for the first 2 HCF, $4.61 for more than 2 through 25 HCF, and $9.23 above 25 HCF; one HCF equals 748 gallons. Fixed service fees and separate sewer/HRSD charges also apply.
- Residential cost reference
- At 5,000 gallons (about 6.68 HCF), the published 2026 water consumption component is approximately $4.01 for the first 2 HCF plus $4.61 for the remaining 4.68 HCF, or about $25.58 before the meter service fee, sewer/HRSD bill, solid waste, fire-protection, and other charges. The complete household total depends on meter size and jurisdiction.
- Wastewater and sewer calculation
- For Newport News and Hampton residents, Waterworks acts as a billing agent and the bill may include sewer maintenance and solid-waste fees owed to the respective city. HRSD handles wastewater treatment and sends a separate bill; sewer charges shown on the Waterworks bill are based on metered water usage rather than a published universal winter-average formula.
- Meter reading
- Waterworks publishes smart-meter information and the MyServices portal displays current/previous reads, usage history, continuous-use notifications, and billing notifications. The reviewed pages do not state an hourly transmission interval for every meter.
- New-account deposit
- Each new account is charged an advance fee based on meter size; Waterworks applies that fee to the final bill when service terminates, and it remains with the customer when service transfers to a new address. The exact amount depends on meter size and the current rate schedule.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Virginia
52%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Newport News Waterworks public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (VA3700500) ↗
Search the federal drinking-water database using public water system ID VA3700500.