Municipal Department
City of Lacey Utilities - Utility Billing
Serving Lacey and the City of Lacey utility service area
Population served
105,178
State system code
FIPS 53
Billing frequency
Monthly. The City's official 2026 rate schedule is explicitly a monthly water, wastewater and stormwater schedule.
Provider briefing
How this utility’s billing works
City of Lacey Utilities - Utility Billing operates as a municipal department serving Lacey and the City of Lacey utility service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing tiered block rates by 100 cubic feet. For 2026 single-family in-city accounts, the accessible schedule lists a $23.83 base rate, $1.9829 per 100 cubic feet for 1-600 cubic feet and $4.6547 per 100 cubic feet over 600; out-of-city rates use a $28.59 base and $2.3795/$5.5856 tiers. Separate classifications apply to duplex, multifamily, mobile-home and commercial accounts.. Bills are generated monthly. the city's official 2026 rate schedule is explicitly a monthly water, wastewater and stormwater schedule., and a typical residential cost reference is Approximately $76-$95 per month for an in-city single-family account using about 5,000-7,000 gallons, before any account-specific stormwater or classification adjustments: roughly $23.83 base plus about $16-$22 water consumption and the schedule's local sewer/LOTT components. The official 2026 schedule should control the final bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Lacey bills wastewater separately from water through local sewer and LOTT charges. The 2026 schedule identifies distinct local-sewer and LOTT amounts by customer classification rather than a simple water-percentage or winter-average formula; commercial accounts can also receive an additional consumption charge. Stormwater is calculated from impervious-surface area and rate category.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed current Lacey pages publish monthly billing and consumption tiers but do not identify AMI/AMR equipment, transmission interval or a universal route-reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The Utility Billing page does not publish a dedicated 24/7 water-emergency line. Customers should use the City's current Public Works emergency contact or 911 for an immediate public-safety hazard.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lacey and the City of Lacey utility service area
City of Lacey Utilities - Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.