Morgantown Utility Board
Morgantown and surrounding MUB service areas
Population reference
66,851 people (EPA SDWA queue estimate for WV3303111)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Most MUB customer accounts are billed bi-monthly, producing six bills per year at two-month intervals. An optional monthly billing program is available to eligible customers who have been MUB customers at least 10 months and use paperless billing and AutoPay; every other month still uses an estimated reading.
- Rate structure
- Regulated metered water and wastewater tariffs approved and monitored by the West Virginia Public Service Commission. The MUB FAQ gives an example based on 4,500 gallons per month; the account's meter size, consumption and applicable tariff determine the bill.
- Residential cost reference
- MUB's official FAQ uses the PSC average of 4,500 gallons per month and reports a bi-monthly water charge of $46.35 ($23.18 monthly) plus a bi-monthly sewer charge of $78.66 ($39.33 monthly), for an illustrative combined monthly water/sewer total of about $62.51 before other services or fees.
- Wastewater and sewer calculation
- MUB bills water and sewer under separate PSC-regulated tariffs on the same bi-monthly statement. The FAQ's 4,500-gallon example shows water at $46.35 per two-month bill and sewer at $78.66 per two-month bill; the reviewed page does not describe a winter-average calculation or a flat percentage tie-in.
- Meter reading
- MUB bills most customers every other month and reads meters bi-monthly; its optional monthly billing program uses estimated readings every other month. The reviewed pages do not identify the AMI/AMR manufacturer or hourly transmission capability.
- New-account deposit
- Deposit amounts vary according to the rates applicable where the customer resides and may be required when service is started or restored. The reviewed MUB public pages do not expose a single current residential deposit amount, credit-check waiver or refund schedule.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
West Virginia
38%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Morgantown Utility Board public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (WV3303111) ↗
Search the federal drinking-water database using public water system ID WV3303111.