Payment research · dataset 2026.08
Payment options for Morgantown Utility Board
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Paymentus
- Phone payment number
- (304) 292-8443; MUB customer-service representatives process card payments Monday-Friday 8:00 a.m.-4:30 p.m. The reviewed official page does not publish a separate unattended IVR number.
- Pay-by-text
- The reviewed MUB payment page documents paperless billing, email due-date reminders, receipts and AutoPay in the Paymentus portal, but does not publish a text-to-pay keyword, short code or opt-in sequence.
- Mail-in payment address
- Morgantown Utility Board, P.O. Box 852, Morgantown, WV 26507-0852; mail the payment stub and check as directed by the bill. MUB's customer-service office is 278 Greenbag Road, Morgantown, WV 26501.
- In-person payment
- MUB customer-service lobby, 278 Greenbag Road, Morgantown, WV 26501, Monday-Friday 9:00 a.m.-3:30 p.m.; representatives are available by phone 8:00 a.m.-4:30 p.m. A secure parking-lot drop box at the same address is available 24/7. The office accepts cash, checks and credit cards; the drop box is for checks and the official page instructs customers to use the bill stub.
- Digital payment methods
- Paymentus online accepts Visa, Mastercard, Discover and eCheck. Customers can make a one-time payment, register for account access, view invoices, use paperless billing and enroll in automatic payments. EFT is also available through the MUB enrollment process.
Directory comparison
Payment-information visibility
| Measure | This provider | West Virginia | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 77% | 73% |
| Fee or no-fee amount disclosed | No | 23% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Morgantown Utility Board public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (WV3303111) ↗
Search the federal drinking-water database using public water system ID WV3303111.