Municipal Department
City of Racine Water and Wastewater Utilities
Serving Racine and participating retail communities including Mount Pleasant, Sturtevant, Elmwood Park and North Bay
Population served
105,100
State system code
FIPS 55
Billing frequency
Quarterly for residential water and sewer billing, although the published Racine rate table also expresses equivalent monthly charges for comparison.
Provider briefing
How this utility’s billing works
City of Racine Water and Wastewater Utilities operates as a municipal department serving Racine and participating retail communities including Mount Pleasant, Sturtevant, Elmwood Park and North Bay. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-size fixed charge plus increasing-block volumetric water charges. The authorized table lists a 5/8-inch meter at $22.30 quarterly ($7.43 monthly), volume at $3.11 per 100 cubic feet for the first 15,000 cubic feet quarterly, $2.68 for the next 185,000 and $2.41 above 200,000. Public-fire-protection charges are a separate meter-size direct charge, $10.20 quarterly ($3.40 monthly) for a 5/8-inch meter.. Bills are generated quarterly for residential water and sewer billing, although the published racine rate table also expresses equivalent monthly charges for comparison., and a typical residential cost reference is Approximately $32 per month for the published water and public-fire-protection components of a 5/8-inch account using about 5,000 gallons per month: $7.43 base + $3.40 fire protection + roughly $20.77 at the first volumetric block. Wastewater, stormwater and any other municipal charges can increase the combined utility bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City bills water and wastewater utilities together, but the reviewed current payment page does not expose the complete wastewater volumetric formula. Customers should use the water/sewer account statement and current wastewater rate schedule; water volume, meter classification and separate stormwater or fire-protection charges may not equal a simple percentage of intake.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The current Racine public pages publish quarterly billing and volume tiers but do not identify AMI/AMR equipment, transmission interval or a universal meter-reading route schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed payment page does not expose a dedicated 24/7 emergency number. For a public main break or immediate hazard, use the City's current Water Utility or emergency dispatch channel; billing inquiries are 262-636-9181.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Racine and participating retail communities including Mount Pleasant, Sturtevant, Elmwood Park and North Bay
City of Racine Water and Wastewater Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.