Payment research · dataset 2026.08
Payment options for City of Racine Water and Wastewater Utilities
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Payment Service Network (PSN); ACI Payments is an alternate card processor
- Phone payment number
- 877-390-7368 through PSN; ACI card-only payment is 800-272-9829. Water and billing questions are 262-636-9181.
- Mail-in payment address
- Water & Wastewater Utilities, P.O. Box 14247, West Allis, WI 53214. Include the payment stub and make checks payable to City of Racine.
- In-person payment
- Payments are accepted at City Hall, Room 103, 730 Washington Avenue, Racine, WI 53403, and Tri City Bank, 2704 Lathrop Avenue, Racine, WI 53405; the City says the bank location has no extra fee and requires the payment stub. City office hours are Monday-Friday 8:00 a.m.-4:30 p.m. A 24-hour red drop box is outside City Hall on the west side.
- Digital payment methods
- PSN accepts credit card or checking/savings account; ACH direct withdrawal can be authorized from checking or savings. ACI accepts credit card. Recurring ACH is available and payments are drafted on the bill due date.
- Online convenience fees
- PSN credit card: 2.9% processing fee; PSN checking/savings: $0.45; ACI credit card: $5.50. Direct ACH authorization through the City is described separately.
Directory comparison
Payment-information visibility
| Measure | This provider | Wisconsin | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 78% | 73% |
| Fee or no-fee amount disclosed | Yes | 15% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Racine Water and Wastewater Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.