Payment research · dataset 2026.08
Payment options for City of Cheyenne Board of Public Utilities
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Core Business Technologies (CoreBT Pay)
- Pay-by-text
- BOPU’s new Customer Portal provides a text2pay option. Customers create a portal using the account number and customer ID printed on the bill, add the utility account, and opt into text notifications or text payment within the portal. The reviewed official page does not publish a keyword or short code; merchant service fees apply to portal payments.
- Mail-in payment address
- City of Cheyenne Board of Public Utilities, 2416 Snyder Avenue, Cheyenne, WY 82001. Customers should use the remittance address on the current bill if it differs from the physical office address and allow postal time before the due date.
- In-person payment
- The BOPU customer-service lobby is at 2416 Snyder Avenue, Cheyenne, Wyoming 82001, and is open Monday through Friday from 9:00 a.m. to 4:00 p.m. Customers may use the lobby for account assistance and payment arrangements; the reviewed current pages do not publish a complete drop-box list or a separate counter schedule. Bank-draft enrollment can be completed through the BOPU form using a checking or savings account.
- Digital payment methods
- The Customer Portal supports credit cards, debit cards, ACH bank transfers, automatic payments, and text2pay. A separate BOPU bank-draft option withdraws from a valid checking or savings account with no service fee. Customers can also receive email or text due-date reminders and manage multiple accounts through the portal.
- Online convenience fees
- Portal payments include a $2.95 service fee; ACH payments made through the portal incur a $0.50 service fee. Separate BOPU bank-draft payments from a valid checking or savings account have no service fee. The current page does not identify card-brand-specific charges beyond the $2.95 portal fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Wyoming | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 100% | 73% |
| Fee or no-fee amount disclosed | Yes | 13% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Phone payment number
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Cheyenne Board of Public Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.