City of Cheyenne Board of Public Utilities
Cheyenne, Warren Air Force Base, South Cheyenne Water and Sewer District, and approved Laramie County customers
Population reference
The BOPU serves the City of Cheyenne, Warren Air Force Base, South Cheyenne Water and Sewer District, and additional residential, commercial, and ranch customers; its planning materials estimate a service population well above 75,000.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Approximately monthly; BOPU explains that average water bills are based on 30 days, with the exact period depending on holidays and meter-reading alignment. The bill identifies previous and current meter-reading dates and the billed usage quantity.
- Rate structure
- Increasing-block tier structure plus meter-size monthly service fee. Effective October 1, 2025 and still current before the announced October 1, 2026 adjustment, single-family residential water is $5.82 per 1,000 gallons for the first 6,000 gallons, $7.18 for the next 18,000, $8.93 for the next 18,000, and $11.12 above 42,000. Outside-city rates are 1.5 times inside-city rates; BOPU announced a 3% monthly service-fee increase effective October 1, 2026.
- Residential cost reference
- For a typical 5/8- or 3/4-inch inside-city meter, the October 2025 water service fee is $11.02 and the sewer service fee is $8.85. At 5,000 gallons, the first water tier produces about $29.10, and residential sewer usage at the published $6.74 per 1,000 gallons produces about $33.70, for an estimated water-and-sewer total of $82.67 before the city assessment, solid waste, or other charges.
- Wastewater and sewer calculation
- Residential sewer has a meter-size monthly service fee plus a volumetric charge. The current residential sewer rate is $6.74 per 1,000 gallons, and BOPU describes the sewer amount as the water that drains from the property into the sanitary system; the bill’s usage quantity is used for the calculation. The customer’s property type and service location control whether residential, commercial, industrial, or outside-city rates apply.
- Meter reading
- BOPU uses property water meters and provides consumption history and graphical comparisons in the Customer Portal. The bill identifies meter number, previous/current dates, multiplier, usage quantity, and consumption history; BOPU also states that its metering system can monitor and flag extreme overuse. The reviewed pages do not name an AMI vendor or promise an hourly transmission interval.
- New-account deposit
- The FY2026 BOPU fee schedule lists a $250 customer deposit. The reviewed public schedule does not state a universal credit-check waiver or a specific refund date; customers should confirm how the deposit is held and returned for the exact account classification when establishing service.
- Activation or transfer fee
- The reviewed current BOPU pages do not identify a universal residential activation or transfer fee. New or transferring customers should contact (307) 637-6460, provide the account and customer information required by the portal, and confirm any system-development, tap, meter, or service-order charges before requesting activation.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Wyoming
50%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Cheyenne Board of Public Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.