Central Alabama Water (successor to Birmingham Water Works Board)

Provider briefing

How this utility’s billing works

Central Alabama Water (successor to Birmingham Water Works Board) operates as a public water authority serving Jefferson, Shelby, St. Clair, Blount, and Walker counties in central Alabama, including Birmingham and surrounding communities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers with a monthly meter-size base charge. For the typical 5/8-inch residential meter, the 2026 base service charge is $28.49. Residential consumption is priced at $2.96 per CCF for 1–3 CCF, $4.91 per CCF for 4–12 CCF, and $8.58 per CCF above 12 CCF; one CCF is 748 gallons. Commercial accounts use a uniform $4.69 per CCF rate plus the meter-size base charge.. Bills are generated monthly. central alabama water’s 2026 residential rate table defines the usage tiers and base charge by monthly billing cycle., and a typical residential cost reference is Approximately $55.44 for water service alone at 5,000 gallons (about 6.68 CCF), using the typical 5/8-inch meter: $28.49 base charge, three CCF at $2.96, and approximately 3.68 CCF at $4.91. At 7,000 gallons, the water-only estimate is approximately $68.60. Central Alabama Water bills sewer charges collected for separate sewer providers, so a combined water-and-sewer total depends on the customer’s sewer jurisdiction.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Central Alabama Water does not operate the sewer systems but collects sewer charges on behalf of Jefferson County Environmental Services, Hoover, Southwest Water Utility Company, Moody Governmental Utility Services Corporation, and Phoenix Water Resources. The applicable sewer calculation therefore depends on the provider identified on the account and the customer’s service area; the reviewed CAW rate page does not establish a single system-wide winter average or fixed percentage formula.

Meter and infrastructure notes

The official customer materials describe metered consumption in CCFs, with customers calculating use by subtracting the previous reading from the current reading and multiplying CCF by 748 gallons. They provide a customer-initiated re-read request through the website, automated phone options, or a representative. The reviewed 2026 pages do not identify whether the system is AMI or AMR, the transmission interval, or a fixed monthly read calendar.