Dothan Utilities

Provider briefing

How this utility’s billing works

Dothan Utilities operates as a municipal department serving Dothan and surrounding Wiregrass service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Monthly fixed meter charge plus increasing usage blocks billed per 1,000 gallons. For urban residential service inside Dothan, the current October 1, 2025 schedule lists a 5/8-by-3/4-inch base charge of $6.67, then $2.00 per 1,000 gallons through 3,000 gallons, $2.39 from 3,001–10,000 gallons, $2.75 from 10,001–60,000, and $3.72 above 60,000. Rural residential rates use different fixed charges and tiers; an annual 2.85% October adjustment is specified in the ordinance.. Bills are generated monthly utility billing is the supported operating pattern; the public rate ordinances express residential and sewer charges as monthly meter and usage charges. the reviewed pages do not publish each route’s exact billing date., and a typical residential cost reference is For an urban 5/8-by-3/4-inch residential meter using 5,000 gallons, the published schedule produces approximately $17.45 for water before tax and sewer: $6.67 base, $6.00 for the first 3,000 gallons, and $4.78 for the next 2,000. Dothan’s 4% utility tax applies to city water sales. Sewer is billed separately from metered water and has a $7.80-per-1,000-gallon residential rate with a 2,000-gallon minimum under the published schedule, so the illustrative combined bill is approximately $58.45 before any discounts, taxes, or other services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Dothan sewer rates are volume-based on metered water billed. The official schedule states that domestic/residential sewer charges use a per-1,000-gallon rate with a minimum based on 2,000 gallons and a maximum based on 15,000 gallons; the listed rate is $7.80 per 1,000 gallons. Commercial and industrial minimums use different water-consumption thresholds. A qualified senior citizen using no more than 3,000 gallons of sewage per month may receive a $2.00 sewer reduction after the required documentation and Finance approval.

Meter and infrastructure notes

Dothan’s Utility Services division is responsible for reading electric, water, and sewer meters. The MyUsage account exposes daily consumption and account alerts, but the reviewed official pages do not identify a specific AMI/AMR hardware vendor, universal hourly transmission interval, or route-calendar schedule. The supported description is municipal meter reading with digital consumption reporting available through MyUsage.