College Utilities Corporation (CUC), Fairbanks Sewer & Water / Nexus Water Group
Fairbanks and the College/greater Fairbanks service area in Fairbanks North Star Borough
Population reference
27,000 people according to the Alaska Department of Environmental Conservation monitoring summary for the College Utilities Corporation community water system (AK2310900). The registry separately lists 2,847 residential service connections and population categories that include residential, transient, and non-transient users.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. The customer portal describes monthly bills and current charges, while the shared tariff rules identify monthly billing and require monthly meter-based usage calculation.
- Rate structure
- Metered uniform per-1,000-gallon usage pricing plus meter-size minimum charges and fixed customer/public-fire-protection components; there is no published increasing block tier in the current linked tariff schedule. The College Utilities Corporation water tariff effective August 29, 2025 lists a 3/4-inch single-residential minimum monthly fee of $38.83 and usage of $12.48 per 1,000 gallons, with higher minimums for larger meters. Wastewater uses separate fixed minimums and per-1,000-gallon charges, with a seasonal sewer ceiling for eligible residential customers.
- Residential cost reference
- Using the currently linked CUC tariff values for a 3/4-inch single-residential meter and 5,000 gallons, water is approximately $38.83 minimum plus five times $12.48, or $101.23. The linked CUC sewer tariff lists a $65.38 minimum monthly wastewater fee plus $16.49 per 1,000 gallons, producing an approximate combined $249.06 before taxes, late charges, other tariff items, or the summer sewer ceiling. Actual bills vary by meter size, customer class, and whether May-August sewer usage is capped by the customer's winter-average calculation.
- Wastewater and sewer calculation
- Wastewater usage is based on metered water consumption, but CUC applies a Summer Sewer Ceiling for single-family and duplex customers in the summer period. The provider adds usage from the prior October through May, divides the total by eight months, and rounds up to the next even 1,000 gallons; that result is the maximum sewer usage billed from June through September. Outdoor irrigation, lawns, and gardens therefore may not be charged as sewer above the ceiling. The current linked CUC sewer tariff lists a fixed residential customer charge/minimum plus a per-1,000-gallon usage charge; the exact current tariff should be checked for the specific account class.
- Meter reading
- CUC bills by meter readings and charges usage in KGal, where one KGal equals 1,000 gallons and fractions are not billed. The provider supports both analog meters and digital smart meters; smart meters can be read remotely, and digital displays can show flow rate and record the previous 24 hours in 15-minute intervals. The public page does not promise an hourly AMI transmission schedule, but it confirms remote-read capability and monthly billing usage calculations.
- New-account deposit
- The current public Alaska customer pages and linked rate landing page do not state a standard residential dollar deposit or credit-check waiver. New customers use the service-start workflow and must provide account/service information; the RCA-approved tariff controls any deposit, new-tap, meter, or credit-establishment requirement. Customers should request the exact account-specific deposit from CUC before activation.
- Activation or transfer fee
- Starts, stops, and transfers require at least two working days or 48 hours' notice, and meter readings are not performed on weekends. The current customer pages do not publish a universal residential activation or name-transfer dollar fee; new connections where no utility connection exists require a New Services TAP Application Form and may carry tariff-approved construction and connection charges. Contact Customer Service for the exact property-specific amount.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Alaska
56%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- College Utilities Corporation (CUC), Fairbanks Sewer & Water / Nexus Water Group public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (AK2310900) ↗
Search the federal drinking-water database using public water system ID AK2310900.