College Utilities Corporation (CUC), Fairbanks Sewer & Water / Nexus Water Group

Provider briefing

How this utility’s billing works

College Utilities Corporation (CUC), Fairbanks Sewer & Water / Nexus Water Group operates as a private investor-owned utility serving Fairbanks and the College/greater Fairbanks service area in Fairbanks North Star Borough. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Metered uniform per-1,000-gallon usage pricing plus meter-size minimum charges and fixed customer/public-fire-protection components; there is no published increasing block tier in the current linked tariff schedule. The College Utilities Corporation water tariff effective August 29, 2025 lists a 3/4-inch single-residential minimum monthly fee of $38.83 and usage of $12.48 per 1,000 gallons, with higher minimums for larger meters. Wastewater uses separate fixed minimums and per-1,000-gallon charges, with a seasonal sewer ceiling for eligible residential customers.. Bills are generated monthly. the customer portal describes monthly bills and current charges, while the shared tariff rules identify monthly billing and require monthly meter-based usage calculation., and a typical residential cost reference is Using the currently linked CUC tariff values for a 3/4-inch single-residential meter and 5,000 gallons, water is approximately $38.83 minimum plus five times $12.48, or $101.23. The linked CUC sewer tariff lists a $65.38 minimum monthly wastewater fee plus $16.49 per 1,000 gallons, producing an approximate combined $249.06 before taxes, late charges, other tariff items, or the summer sewer ceiling. Actual bills vary by meter size, customer class, and whether May-August sewer usage is capped by the customer's winter-average calculation.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Wastewater usage is based on metered water consumption, but CUC applies a Summer Sewer Ceiling for single-family and duplex customers in the summer period. The provider adds usage from the prior October through May, divides the total by eight months, and rounds up to the next even 1,000 gallons; that result is the maximum sewer usage billed from June through September. Outdoor irrigation, lawns, and gardens therefore may not be charged as sewer above the ceiling. The current linked CUC sewer tariff lists a fixed residential customer charge/minimum plus a per-1,000-gallon usage charge; the exact current tariff should be checked for the specific account class.

Meter and infrastructure notes

CUC bills by meter readings and charges usage in KGal, where one KGal equals 1,000 gallons and fractions are not billed. The provider supports both analog meters and digital smart meters; smart meters can be read remotely, and digital displays can show flow rate and record the previous 24 hours in 15-minute intervals. The public page does not promise an hourly AMI transmission schedule, but it confirms remote-read capability and monthly billing usage calculations.