City of Pomona Water Resources Department / Utility Billing
City of Pomona municipal water service area, Los Angeles County; active CWS PWS CA1910126
Population reference
151,713 people served by active PWS CA1910126 according to California SDWIS, with approximately 26,624 residential, 3,307 commercial, and 241 industrial metered records. Pomona’s system uses groundwater wells, tunnel wells, treated imported water, and the Pedley filtration plant.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly. Pomona’s utility application and rate materials describe a bi-monthly billing cycle; Water Meter Readers read customer meters every other month.
- Rate structure
- Metered municipal rates with fixed meter/service charges, usage charges by CCF, utility tax and other City fees. One billed unit is 100 cubic feet or 748 gallons; the current Water Rates page and rate resolution control the tier and meter-size amounts.
- Wastewater and sewer calculation
- Pomona bills water and sewer through its utility account and publishes separate Sewer Rates. The reviewed pages do not expose a winter-average formula; the sewer schedule should be applied separately from water consumption and the current bill controls the account’s sewer charges.
- Meter reading
- Pomona’s Water Meter Readers read customer meters every other month, and the City bills one unit as 100 cubic feet or 748 gallons. The reviewed pages do not identify a universal AMI/AMR vendor or hourly telemetry; the documented method is bi-monthly route meter reading with customer self-monitoring for leaks.
- New-account deposit
- Pomona’s utility service application requires new customers to satisfy City account and deposit terms; the retrieved current pages do not expose a single universal residential dollar amount. Applicants should provide the required identity/ownership or tenancy documentation and confirm the current deposit with Utility Billing.
- Activation or transfer fee
- Pomona’s current utility-service application and fee schedules include new-account, turn-on, disconnection, restoration, and field charges, but the reviewed customer page does not expose one universal transfer fee. Call (909) 620-2241 for the address-specific activation or name-transfer total.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Pomona Water Resources Department / Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA1910126) ↗
Search the federal drinking-water database using public water system ID CA1910126.