City of Roseville Environmental Utilities – Water Division
City of Roseville and City of Roseville Environmental Utilities service territory in Placer County; excludes customers billed by Placer County Water Agency or San Juan Water District
Population reference
155,612 residents in the active California Drinking Water Watch operating-period record for CWS CA3110008, with approximately 48,735 residential metered connections and 3,194 commercial metered connections. The system is surface-water-primary and is operated by the City of Roseville.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; Roseville’s utility bill combines municipal electric, water, wastewater, and refuse services, and the City’s assistance and delinquency materials use monthly invoices and billing cycles.
- Rate structure
- Fixed monthly base charge plus metered water consumption under the City’s water rate schedule. The City’s current rate page reports a typical FY 2026 single-family water bill of $55.99 and a proposed/current FY 2026–27 July 2026 water amount of approximately $58.24; individual charges vary with meter, usage, and service characteristics. Water is metered rather than a universal flat residential charge, and Roseville’s rate study allocates costs through account, flow-fixed, and flow-variable components.
- Residential cost reference
- The City’s current published benchmark is $55.99 per month for a typical FY 2025–26 single-family water customer and approximately $58.24 for the FY 2026–27 July 2026 rate scenario. The comparable wastewater benchmark is $55.13 and $57.34 respectively, producing approximately $111.12 combined water-and-wastewater under FY 2025–26 or $115.58 under the July 2026 scenario, before electric and waste services. The City’s typical usage assumption is 1,400 cubic feet per month, so a 5,000–7,000-gallon household may be below the published water benchmark depending on its fixed charge and actual consumption.
- Wastewater and sewer calculation
- Roseville publishes wastewater as a separate monthly utility component with a flat residential wastewater rate in its typical-bill example: $55.13 in FY 2025–26 and approximately $57.34 in the FY 2026–27 July 2026 scenario. The published benchmark assumes a single-family customer and states that individual amounts can vary by service characteristics; the current public page does not describe a winter-average sewer calculation or a simple fixed percentage of potable-water intake. Customers should use the current rate breakdown and bill calculator for the property’s exact wastewater charge.
- Meter reading
- Roseville water service is metered, and the City’s rate study includes Advanced Metering Infrastructure as a water operating-cost component. The public customer pages do not publish one universal read day or AMI vendor, but the online account supports usage and bill access and the City provides water-efficiency and leak-repair programs. Customers needing the exact meter-read schedule or AMI status for a property should call 916-774-5750 or Customer Care at 916-774-5300.
- New-account deposit
- The City states that utility deposits may be required at each service location and can typically be divided into installments on the monthly utility bill. The municipal code allows a deposit equivalent to two months of estimated service charges at the City’s discretion before reestablishing terminated service. The current public pages do not publish a universal initial water-only deposit amount or a credit-check waiver formula; customers should obtain the address-specific amount from Customer Care.
- Activation or transfer fee
- Roseville’s account portal supports start, stop, and transfer requests up to 60 days in advance; requests are normally completed Monday through Friday, excluding holidays, within a two-business-day processing window. The current customer account page states there is no fee for residential same-day service requests. The fee schedule lists $50 business-hours and $150 after-hours water reestablishment charges after disconnection; ordinary voluntary start/transfer and physical connection fees are separate.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Roseville Environmental Utilities – Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (CA3110008) ↗
Search the federal drinking-water database using public water system ID CA3110008.