Municipal Department
City of San Buenaventura (Ventura Water)
Serving Ventura
Population served
113,500
State system code
FIPS 06
Billing frequency
Monthly. Ventura's AMI program replaced the former longer manual-reading cycle and the current rate tables apply charges to each monthly billing period.
Provider briefing
How this utility’s billing works
City of San Buenaventura (Ventura Water) operates as a municipal department serving Ventura. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block water tiers plus a monthly meter-size service charge. Rates effective July 1, 2026 for single-family residential customers are $4.66/HCF for 0-6 HCF, $7.62 for 7-12 HCF, and $10.83 above 12 HCF; a 3/4-inch service charge is $21.28 monthly. One HCF equals 748 gallons.. Bills are generated monthly. ventura's ami program replaced the former longer manual-reading cycle and the current rate tables apply charges to each monthly billing period., and a typical residential cost reference is At 6,000 gallons (about 8.02 HCF) with a 3/4-inch meter, the FY2026-27 water estimate is about $65.95: $21.28 service charge plus six HCF at $4.66 and about 2.02 HCF at $7.62. Adding the listed single-family wastewater fixed charge of $18.43 and approximately 8.02 HCF at the $6.80 flow charge gives an estimated combined water/wastewater total of about $138.92 before other fees.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Single-family wastewater is billed with a monthly fixed charge of $18.43 and a $6.80/HCF flow charge subject to a 10-HCF monthly cap. The rate table treats water and wastewater as separate components on the monthly utility bill; irrigation or other classifications can follow different rules.
Meter and infrastructure notes
Ventura has deployed Advanced Metering Infrastructure smart meters. Customers can view daily or hourly water use through Web Connect and receive leak-detection notifications; the current public pages do not state a universal transmission interval beyond those customer-facing readings.
Emergency water support
Report a leak or water emergency
805-650-8010, Ventura Water after-hours emergency line. Customer Care for billing and leak-adjustment questions is 805-667-6500.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Ventura
City of San Buenaventura (Ventura Water) is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.