Municipal Department
VENTURA WATER DEPARTMENT
Serving Ventura
Population served
Approximately 113,500 people served by the Ventura Water Department system.
State system code
FIPS 06
Billing frequency
Residential water and wastewater accounts are billed on recurring monthly meter cycles; the current smart-meter program is intended to provide more consistent billing dates.
Provider briefing
How this utility’s billing works
VENTURA WATER DEPARTMENT operates as a municipal department serving Ventura. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered tiered water pricing with a fixed meter charge and volume charges divided into Tier 1, Tier 2, and Tier 3. The City’s bill calculator states that the adopted new water and wastewater rates took effect July 1, 2026; the calculator uses monthly usage in hundred cubic feet and the customer’s meter size/type.. Bills are generated residential water and wastewater accounts are billed on recurring monthly meter cycles; the current smart-meter program is intended to provide more consistent billing dates., and a typical residential cost reference is Ventura’s official 2026 bill calculator is the controlling estimate tool for a 5,000–7,000-gallon household because the exact amount changes with meter size, customer class, and the July 1, 2026 tier schedule. City materials describe an average single-family customer using 8 HCF as the benchmark and report that the new combined bill increase is approximately $20 per month; use the live calculator rather than a stale static figure.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed through a fixed charge plus a flow charge. The current July 1, 2026 calculator presents those two components separately and uses monthly HCF usage and customer classification; it does not describe a winter-average sewer formula on the billing page.
Meter and infrastructure notes
Ventura is deploying advanced smart meters using wireless radio transmission. The Web Connect tracker provides daily or near-real-time usage, leak alerts, and in some accounts hourly visibility; the project eliminates routine vehicle-based reads and supports more consistent billing dates.
Emergency water support
Report a leak or water emergency
805-650-8010 for after-hours water emergencies; Ventura Water Customer Care is 805-667-6500 during business hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Ventura
VENTURA WATER DEPARTMENT is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.