Public Water Authority
Pinery Water & Wastewater District
Serving The Pinery, Timbers, Misty Pines, Pinery Glen, High Prairie Farms, Pradera, Vistancia, and Colorado Golf Club in northeastern Douglas County
Population served
Approximately 4,500 residential accounts serving about 15,000 residents, plus approximately 90 large irrigator and commercial customers.
State system code
FIPS 08
Billing frequency
Monthly. Pinery converted from bimonthly to monthly billing in 2013; the payment page says ACH is debited on the bill due date and portal accounts are updated regularly.
Provider briefing
How this utility’s billing works
Pinery Water & Wastewater District operates as a public water authority serving The Pinery, Timbers, Misty Pines, Pinery Glen, High Prairie Farms, Pradera, Vistancia, and Colorado Golf Club in northeastern Douglas County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Five increasing water usage blocks plus fixed base and water-project charges. Effective January 1, 2026, a 3/4-inch residential meter has a $21.64 base rate, $2.82 per 1,000 gallons for 0-5,000 gallons, $4.42 for 5,001-20,000, $5.59 for 20,001-30,000, $7.27 for 30,001-50,000, and $11.79 above 50,000, plus a $12.50 monthly water-project fee. Stage 3 drought restrictions began May 1, 2026, with mandatory schedules and violation fees.. Bills are generated monthly. pinery converted from bimonthly to monthly billing in 2013; the payment page says ach is debited on the bill due date and portal accounts are updated regularly., and a typical residential cost reference is For a 3/4-inch residential meter using 5,000 gallons, the 2026 water base and project charges are $34.14 plus approximately $14.10 usage, or $48.24 water before sewer and other fees. The published 2026 sewer schedule charges $39.00 for 0-5,000 gallons of winter-average use and $57.29 above 5,000, yielding an illustrative water-and-sewer total near $87.24 at 5,000 gallons before groundwater-protection or other account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential sewer is based on average monthly winter water use from November-February. The 2026 schedule lists $39.00 for a 0-5,000-gallon winter average and $57.29 above 5,000 gallons. Out-of-district wholesale wastewater is billed by actual flow at $7.80 per 1,000 gallons; ordinary residential bills use the winter-average schedule.
Meter and infrastructure notes
Pinery bills monthly and provides an EyeOnWater service for daily, hourly, and 15-minute consumption and leak alerts. District operations staff read, monitor, maintain, and convert meters to newer technology; the reviewed 2026 pages do not identify the specific AMI/AMR manufacturer or a universal calendar read date.
Emergency water support
Report a leak or water emergency
(303) 841-2797; call the District number and press 9 outside business hours to reach the after-hours emergency contact company. The District also directs customers to its contact page for leaks, line breaks, and outages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for The Pinery, Timbers, Misty Pines, Pinery Glen, High Prairie Farms, Pradera, Vistancia, and Colorado Golf Club in northeastern Douglas County
Pinery Water & Wastewater District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.