Municipal Department
Charlotte County Utilities Department
Serving Charlotte County, including Port Charlotte and Punta Gorda service areas
Population served
173,820 people (EPA SDWIS active CWS PWS FL5084100)
State system code
FIPS 12
Billing frequency
Monthly; bills are rendered at approximately 30-day intervals and are due when rendered.
Provider briefing
How this utility’s billing works
Charlotte County Utilities Department operates as a municipal department serving Charlotte County, including Port Charlotte and Punta Gorda service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Base facility charge plus increasing gallonage tiers. The 2026 rate schedule is effective for bills rendered on or after April 1, 2026 and applies a 3.50% increase; emergency gallonage rates are separately listed.. Bills are generated monthly; bills are rendered at approximately 30-day intervals and are due when rendered., and a typical residential cost reference is At 5,000 gallons, the 2026 5/8-inch residential schedule shows a $26.77 base facility charge plus the first-tier gallonage rate of $6.84 per 1,000 gallons, or approximately $60.97 water before sewer, customer charge, and other services. Exact total depends on the adopted sewer schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Charlotte County bills water and sewer as separate service lines with base facility charges and gallonage charges. Fixed costs continue even when no water is used; sewer and water line items are calculated from the current adopted schedule and billed usage.
Meter and infrastructure notes
The County bills monthly and reads consumption in 1,000-gallon increments. Advanced-metering planning includes remote/on-demand reads, leak detection, and consumption alarms, but the reviewed current customer pages do not establish universal AMI deployment or hourly transmission.
Emergency water support
Report a leak or water emergency
941-764-4300 day or night, or 800-524-3494 toll-free outside the area, for water or sewer emergencies.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Charlotte County, including Port Charlotte and Punta Gorda service areas
Charlotte County Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.