City of Delray Beach Water Utilities Department – Utility Billing Division
Delray Beach
Population reference
Approximately 68,000 residents and City utility customers in Delray Beach
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Bills are calculated from monthly water-meter readings and are issued on the invoice/bill date; both paper and e-bill customers receive a monthly statement.
- Rate structure
- FY2025–26 residential water rates use fixed per-meter and per-unit base charges plus increasing consumption blocks. Inside-city residential total base charges are $18.09 ($3.00 fixed customer charge plus $15.09 base facility charge), with consumption at $2.61 per thousand gallons for 3,000–12,000 gallons, $5.22 for 12,001–25,000, $7.83 for 25,001–50,000, and $10.44 above 50,000. Inside-city sewer has a $19.66 base and $4.17 per thousand gallons capped at 12,000 gallons per unit; outside-city rates are higher.
- Residential cost reference
- Approximately $71.65 per month for a representative inside-city residential account using 5,000 gallons, before sanitation, stormwater, or other charges: about $18.09 water base plus $13.05 water consumption, and $19.66 sewer base plus $20.85 sewer consumption. Actual bills vary by exact tier treatment, service area, unit count, and separately billed municipal services.
- Wastewater and sewer calculation
- Inside-city residential wastewater combines a $19.66 fixed base facility charge with $4.17 per thousand gallons, limited to a maximum commodity charge of 12,000 gallons per unit. Outside-city residential/commercial accounts use a $22.55 base and $5.22 per thousand gallons, also capped at 12,000 gallons. The public FY2026 rate sheet does not describe a winter-average calculation.
- Meter reading
- Monthly water-meter readings generate monthly bills. The City’s public 2026 transition notice confirms meter-based billing but does not identify the installed meter manufacturer, AMI/AMR architecture, or read-transmission interval. The new Tyler portal adds billing history, e-check, stored cards, and account access rather than publishing a telemetry specification.
- New-account deposit
- Deposits vary by meter size and must be confirmed with Customer Service at 561-243-7000 or 561-243-7100. The City’s utility application says the deposit is credited against the final bill; current public materials do not provide the full 2026 meter-size schedule. Residential deposits may be refunded under the City’s account-closing rules after eligible payment history; customers should confirm the current refund criteria.
- Activation or transfer fee
- A $15 initiation-of-service charge appears on the first utility bill. New applicants provide a signed executed warranty deed or lease, driver’s license for all parties, and the required meter-sized deposit. The City’s application and current portal handle opening, transfer, and closing; a distinct transfer fee beyond the $15 initiation charge is not published.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Delray Beach Water Utilities Department – Utility Billing Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.