Toho Water Authority - Poinciana System
Toho Water Authority Poinciana System and connected southern Osceola County service area
Population reference
69,447 people (EPA SDWIS queue estimate for FL3494429)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Toho's customer bill explanation describes a new monthly bill and consumption history, and the Poinciana system is billed through the Authority's standard customer account.
- Rate structure
- Metered water, wastewater and reclaimed-water service under Toho's system-specific rate schedules. The Authority's public customer material describes water and irrigation usage history and applicable low rates, but the reviewed Poinciana-specific pages did not expose the complete 2026 residential base and tier table.
- Wastewater and sewer calculation
- Toho provides water, wastewater and reclaimed-water services and displays usage history on the monthly bill. The reviewed Poinciana materials do not expose a current winter-average, sewer cap or exact percentage-of-water formula; wastewater is account- and rate-schedule-specific.
- Meter reading
- Toho's bill explanation provides current and prior meter readings and water/irrigation usage history, but the reviewed Poinciana materials do not state AMI/AMR deployment or the read interval. Customers can use the online account and monthly statement to monitor usage.
- New-account deposit
- The reviewed Toho public Poinciana materials do not expose a current residential deposit amount, credit-check waiver or refund schedule. Customers should confirm the deposit during service enrollment because requirements can depend on account history and service type.
- Activation or transfer fee
- Toho supports online start/stop service and customer-service assistance, but the reviewed Poinciana sources do not publish a universal 2026 residential activation or transfer fee. New development and connection charges are handled under separate Authority CIAC and service-connection policies.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Toho Water Authority - Poinciana System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (FL3494429) ↗
Search the federal drinking-water database using public water system ID FL3494429.