City of Framingham Water and Sewer Billing / Department of Public Works Water Division
Framingham
Population reference
Approximately 72,362 residents in the queue estimate; Framingham operates municipal water and sewer services and receives source water from the Massachusetts Water Resources Authority.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Quarterly for ordinary water and sewer accounts; some commercial, industrial and other high-volume users are billed monthly. Bills are based on actual meter readings unless a communication issue requires an estimate.
- Rate structure
- Increasing block tiers plus a fixed ready-to-serve fee. Effective January 1, 2025, monthly domestic tiers are 1-3 HCF at $8.34 water and $10.83 sewer per HCF, 4-8 at $9.28 and $11.16, 9-33 at $10.78 and $15.00, and above 33 at $15.39 and $31.15; quarterly tier ranges are scaled to 1-9, 10-24, 25-99 and over 99 HCF. One HCF is 748 gallons, and the 5/8-inch ready-to-serve fee is $3.09 monthly.
- Residential cost reference
- Using approximately 7,000 gallons per month, or about 9.36 HCF, the published monthly tier schedule produces roughly $89 for water usage and $105 for sewer usage, plus the $3.09 5/8-inch ready-to-serve fee, or approximately $195-$200 per month before any non-water charges and account-specific adjustments. Actual household bills are normally issued quarterly, so the cash bill will reflect roughly three months of consumption.
- Wastewater and sewer calculation
- Framingham assumes sewage use equals metered water use for billing. The sewer charge follows the same HCF consumption basis and tier structure as water; water that can be documented as not entering the sewer, such as a qualifying burst pipe or hot-water-tank rupture, may support a sewer-only abatement. No winter-average formula is used for ordinary accounts in the reviewed policy.
- Meter reading
- Framingham bills from actual readings unless a communication issue requires an estimate. Beginning in May 2026, the Water Division is conducting a mandatory geographic modernization program that replaces older meters and associated communication modules at no customer cost; Hydro Utilities mails notices and schedules installations. This is an AMI-style communications upgrade, but the reviewed pages do not state the final data transmission interval or a recurring route-read date.
- New-account deposit
- No universal residential startup deposit amount, credit-check waiver or return-after-on-time-payment rule was published on the reviewed 2026 pages. The owner is liable for water and sewer charges at the property, and service agreements or account-specific conditions may apply.
- Activation or transfer fee
- The reviewed City billing pages do not list a general activation or name-transfer fee. Customers should arrange a final meter reading and submit the applicable service/account forms through Water and Sewer Billing; any connection, meter or special service fee is governed by the current municipal fee schedule.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Massachusetts
35%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Framingham Water and Sewer Billing / Department of Public Works Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.