Private Investor-Owned Utility
New Jersey-American Water Company, Inc.
Serving New Jersey American Water statewide service area
Population served
134,000 for this EPA system queue entry; New Jersey American Water reports approximately 2.9 million people served statewide
State system code
FIPS 34
Billing frequency
Monthly; New Jersey American Water’s customer materials and tariff examples describe monthly metered bills, with the regular monthly meter reading used for usage billing.
Provider briefing
How this utility’s billing works
New Jersey-American Water Company, Inc. operates as a private investor-owned utility serving New Jersey American Water statewide service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Regulated area-specific tariff with a fixed monthly service charge and a uniform per-gallon usage charge for each applicable service area, plus approved surcharges and, where applicable, separate wastewater schedules. The current official rates page links the tariff effective July 27, 2026; charges vary by municipality and service schedule rather than using one statewide residential rate.. Bills are generated monthly; new jersey american water’s customer materials and tariff examples describe monthly metered bills, with the regular monthly meter reading used for usage billing., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a single statewide figure; New Jersey American Water has municipality-specific water and wastewater schedules, meter-size charges, and approved surcharges. The applicable 5,000-7,000 gallon estimate must be calculated from the customer’s service-area tariff.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed under the applicable tariff schedule. The tariff includes area-specific wastewater charges and a winter-quarter-consumption method for qualifying metered wastewater service; the exact allowance, seasonal period, and usage rate depend on the municipality and schedule shown on the customer bill.
Meter and infrastructure notes
New Jersey American Water bills monthly using regular monthly meter readings and MyWater usage history. The reviewed statewide customer materials do not establish one universal AMI/AMR hardware standard or transmission interval for all New Jersey service areas.
Emergency water support
Report a leak or water emergency
1-800-272-1325, available 24/7 for water emergencies, main breaks, leaks, and service interruptions; routine representatives operate Monday-Friday, 7:00 a.m.-7:00 p.m.
Official starting point
Choose the right next step
Reading this profile
A practical reference for New Jersey American Water statewide service area
New Jersey-American Water Company, Inc. is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.