Public Water Authority
North Penn Water Authority
Serving North Penn service area, including Lansdale and surrounding municipalities
Population served
Approximately 91,941 people in the North Penn Water Authority Community Water System queue
State system code
FIPS 42
Billing frequency
Mixed monthly and quarterly billing. The 2026 rules divide customers into four sections: one section is read monthly and the other three are read quarterly in rotation; bills are rendered after the meter read and are payable upon receipt.
Provider briefing
How this utility’s billing works
North Penn Water Authority operates as a public water authority serving North Penn service area, including Lansdale and surrounding municipalities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform volumetric water rate of $4.42 per 100 cubic feet (CCF) for 2026, plus a quarterly customer charge based on meter size. North Penn is a water authority and does not generally bill residential sewer in this account.. Bills are generated mixed monthly and quarterly billing. the 2026 rules divide customers into four sections: one section is read monthly and the other three are read quarterly in rotation; bills are rendered after the meter read and are payable upon receipt., and a typical residential cost reference is For a 5/8-inch account using 7,000 gallons, the 2026 tariff is approximately $56.57 per quarter, or $18.86 per month when normalized: $15.18 quarterly customer charge plus approximately 9.36 CCF at $4.42. This is a water-only estimate and excludes taxes, special fees, and any separately billed sewer service.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
North Penn Water Authority is a water supplier; the reviewed rate schedule does not impose a universal residential wastewater charge. Sewer, if applicable, is billed by the customer's municipal or regional sewer authority and may use a separate metered-water, winter-average, or fixed-charge formula.
Meter and infrastructure notes
All ordinary water use is metered, with the Authority furnishing and maintaining normal-service meters. New services generally use an exterior meter pit or vault. The Authority divides customers into four reading sections, reading one monthly and the others quarterly in rotation; the public rules require access for a meter reader/technician but do not identify one universal AMI brand or hourly data feed.
Emergency water support
Report a leak or water emergency
215-855-9945 for North Penn Water Authority water emergencies; customer service is 215-855-3617. The public contact page directs customers to the emergency number for main breaks, leaks, and urgent water-service conditions.
Official starting point
Choose the right next step
Reading this profile
A practical reference for North Penn service area, including Lansdale and surrounding municipalities
North Penn Water Authority is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.