City of Franklin Water Management Department
City of Franklin and primarily city water-management service areas
Population reference
77,222 people (EPA SDWA system estimate)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; Franklin bills in arrears, issues the first bill approximately 30-45 days after connection, reads water meters monthly, and bases sewer billing on water delivered. Franklin does not adjust water or sewer bills for lawn sprinkling.
- Rate structure
- Metered water and sewer rates with minimum 1,000 gallons per customer and district-specific rate schedules; Franklin identifies four water districts serving the City. The FY2026 budget states water rates increase 6% and sewer rates increase 5.7% beginning January 1, 2026. The detailed rate document was linked by the City but its PDF was access-blocked during review, so exact 2026 tier dollar values are preserved as not publicly documented here.
- Wastewater and sewer calculation
- Sewer is billed based on water delivered through the water meter. Franklin expressly says it does not adjust water or sewer bills for lawn sprinkling, so outdoor irrigation generally remains part of the measured sewer basis unless a qualifying leak adjustment is approved.
- Meter reading
- Franklin states that water meters are read and service is billed monthly; the reviewed official pages do not identify AMI, AMR, radio transmission, or a fixed meter-reader route technology.
- Activation or transfer fee
- A non-refundable $50 application fee applies to new and transferring customers. New-construction water access also carries a non-refundable $25 connection fee payable with tap fees; tap and system-availability charges are separate.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Tennessee
43%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Franklin Water Management Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.