First Utility District of Knox County
West Knoxville and surrounding Knox County service area
Population reference
115,531
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; the district's rate schedule and customer portal describe monthly bills and monthly automatic deductions.
- Rate structure
- Increasing block tiers. The published schedule lists residential first 1,500 gallons at a $12.54 minimum, 1,501-8,000 gallons at $3.32 per 1,000 gallons, 8,001-20,000 at $4.12, and over 20,000 at $5.80. Seasonal/irrigation water has a separate minimum and no sewer charges.
- Residential cost reference
- Approximately $27.48 for 6,000 gallons using the published schedule ($12.54 minimum plus 4.5 thousand gallons at $3.32, subject to the district's billing-unit treatment and any current tariff update). Sewer, if applicable, is additional and has its own $22.86 minimum and $5.23-per-1,000-gallon structure.
- Wastewater and sewer calculation
- Residential sewer is billed from water usage: $22.86 minimum for the first 1,500 gallons, $5.23 per 1,000 gallons through 12,000 gallons, and no charge above 12,000 gallons, with a $77.78 monthly maximum. Sewer billing begins when a nearby sewer line is available under the district's connection rules, whether or not a customer has physically connected; seasonal/irrigation water is explicitly excluded from sewer charges.
- New-account deposit
- The online service application states that the district may require a cash deposit in an amount it deems adequate security for payment; the reviewed current pages do not publish a universal residential dollar amount or credit-check waiver/return schedule.
- Activation or transfer fee
- $35 connection fee when applying for service. An additional $30 same-day service fee applies when service is turned on after 3:30 p.m. on the sign-up day.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Tennessee
43%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Meter reading
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- First Utility District of Knox County public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.