City of Midlothian Utility Billing Department
Midlothian and the City of Midlothian retail water and wastewater service area in Ellis County
Population reference
EPA-linked PWS TX0700005, CITY OF MIDLOTHIAN, is reported at approximately 21,450 people in the current EPA-derived utility profile. Other public records show lower historical snapshots, including approximately 16,728, so the current profile estimate is retained with the expected reporting-year variation.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Bills are mailed on the last working day of each month and payment is due on the 15th. Water meters are read monthly; the sewer average is recalculated and adjusted on May 1 each year.
- Rate structure
- Increasing block tiers with a minimum charge covering the first 2,000 gallons. Effective June 10, 2025, a 3/4-inch residential meter inside city limits has a $33.03 monthly minimum; volume is $5.11 per 1,000 gallons for 2,001–10,000, $5.86 for 10,001–20,000, and $6.61 for 20,001 gallons and above. Outside-city rates are higher, and larger meters have larger minimum charges.
- Residential cost reference
- For a typical inside-city 3/4-inch residential meter using 6,000 gallons, water is approximately $53.47: $33.03 minimum plus four 1,000-gallon units at $5.11. Sewer depends on the customer’s preceding winter average rather than the current month; at a 6,000-gallon winter-average example, the $38.76 wastewater base plus six units at $10.08 would be approximately $99.24, producing an illustrative water-and-sewer total near $152.71 before garbage, recycling, administrative charges, or tax.
- Wastewater and sewer calculation
- Midlothian calculates residential wastewater from the preceding winter average of water use. The current fee schedule uses water consumed from mid-November through mid-February, recalculates the average, and adjusts it on May 1 each year; the new-customer packet explains that December, January, and February are used to represent indoor use and that new customers are charged the current City residential average until the May recalculation. The FY2026 schedule lists a $38.76 residential wastewater base and $10.08 per 1,000 gallons; the public schedule does not state a separate residential sewer cap.
- Meter reading
- Midlothian states that water meters are read monthly and record gallons. The customer packet says the meter is read each month, while WaterSmart provides usage tracking and leak alerts. The public material reviewed does not identify a manufacturer, AMR/AMI radio interval, or universal hourly transmission schedule; customers should call Utility Billing or the water-treatment operations contact if a meter lacks WaterSmart capability.
- New-account deposit
- The current service-establishment page and new-customer packet require a $25 non-refundable application fee and a $150 water/sewer deposit. The packet says the deposit is refunded when the account is closed, after being applied to any remaining balance; the current master fee schedule lists $150 for residential water-only or water-and-sewer accounts, $150 for small commercial, $200 for industrial, and $150 for sewer-only. Applicants provide a driver’s license; the reviewed pages do not describe a credit-check waiver or an earlier refund after on-time payments.
- Activation or transfer fee
- The service-establishment process requires a completed water/sewer application, driver’s-license copy, $25 application fee, and applicable $150 deposit. To disconnect or transfer, the customer completes the City request form and provides a driver’s-license copy; the public service page does not list a separate transfer charge beyond the application/deposit rules. The City’s new-customer packet says applications are accepted in person, by mail, email, or fax and current forms specify next-day service Monday–Thursday and same-day Friday when the application deadline is met.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Midlothian Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- midlothian.watersmart.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (TX0700005) ↗
Search the federal drinking-water database using public water system ID TX0700005.