City of Sugar Land Water Utilities
Sugar Land
Population reference
90,909
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Sugar Land's payment page describes automatic bank drafts for each monthly water bill, and billing cycles are assigned by location and cannot be changed.
- Rate structure
- Effective January 1, 2026, residential water uses a meter-size monthly service charge plus increasing blocks: 0-3,000 gallons at $1.21 per 1,000, 3,001-10,000 at $1.39, 10,001-20,000 at $1.90, and over 20,000 at $2.18. A separate $3.81 per 1,000-gallon surface-water charge applies to residential usage. Wastewater has a $17.42 5/8- or 3/4-inch service charge and a uniform $3.62 per 1,000 gallons.
- Residential cost reference
- For a 5/8- or 3/4-inch residential meter using 7,000 gallons in 2026, the estimated water charge is about $52.57 ($16.71 base + $3.63 for the first 3,000 gallons + $5.56 for the next 4,000 + $26.67 surface-water charge). Wastewater using the same 7,000-gallon volume is about $42.76 ($17.42 base + $25.34 volume), for approximately $95.33 before stormwater or other account charges. Residential wastewater may instead use the applicable winter-average cap.
- Wastewater and sewer calculation
- Commercial wastewater is billed on 100% of water usage. For residential accounts, April through the following March uses the lesser of the average monthly water usage billed in the most recent February and March periods or 12,000 gallons; new residential customers without that history use the citywide average, currently stated by Sugar Land as 6,480 gallons. The wastewater rate is $3.62 per 1,000 gallons in 2026 plus the meter-size service charge.
- Meter reading
- The reviewed Sugar Land rate and payment pages do not identify universal AMI/AMR technology, transmission frequency, or a meter-reader schedule. Monthly bills and location-assigned billing cycles are documented; customers can use Paymentus account history and the city's leak-review process to monitor usage.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Sugar Land Water Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.