City of Temple Utility Business Office / Water and Wastewater Utility
Temple and City-served communities in the Temple-Belton area
Population reference
Approximately 85,000 people across the City of Temple system and four served communities; Temple's 2020 city population was about 82,000 and the City utility is the municipal water provider.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Temple's utility budget states that the Metering department oversees monthly water-meter reads for billing accuracy, and Temple's utility portal describes the municipal bill as a monthly utility bill.
- Rate structure
- Uniform volumetric rate above a fixed meter-size charge. The City's adopted 2024 Water Conservation Plan, still the public rate reference, lists a 3/4-inch base charge of $11.75 and a straight volumetric rate of $3.20 per 1,000 gallons above 2,000 gallons; larger meters have higher base charges. Temple's drought plan can apply conservation allocations and escalating wholesale surcharges, while the City evaluates rates periodically.
- Residential cost reference
- Using the published 3/4-inch schedule, 5,000 gallons is approximately $11.75 plus three $3.20 units, or $21.35 for water before wastewater, sanitation, drainage, and other charges. At 7,000 gallons the water component is about $27.75. Temple's public customer guidance identifies a 6,000-gallon starting wastewater basis for new customers, historically about $38 in the public service guidance, so a water-plus-wastewater planning subtotal is roughly $59-$66 before solid waste and other bill components; the current account-specific sewer schedule should be confirmed with the Utility Business Office.
- Wastewater and sewer calculation
- Temple bills wastewater with water service. Public customer guidance states that a new customer without an established Winter Quarter Average is initially billed using 6,000 gallons until sufficient usage history exists; the public rate material does not expose the complete FY2026 residential sewer base, volumetric rate, cap, or exact winter months. The Temple-Belton wastewater treatment plant serves approximately 75% of the City's water-system service area and is co-owned by Temple and Belton and operated by the Brazos River Authority. Customers should request the current residential sewer formula from Utility Billing.
- Meter reading
- The FY2026 City budget states that the Metering department oversees monthly water-meter reading for billing accuracy, maintains meters to American Water Works Association standards, repairs meter leaks and boxes, performs accuracy tests, and handles connections/disconnections including delinquent accounts. The public material does not identify a specific AMR/AMI vendor or promise hourly transmission; the documented schedule is monthly reading with field meter staff.
- New-account deposit
- Temple's public search materials do not publish a universal residential deposit amount, credit-check waiver, or refund-after-on-time-payments schedule. New-service applicants should expect identity/service-location verification and an account-specific deposit determination from the Utility Business Office. The City utility system's current portal warns that utility billing account numbers have changed, so applicants should use the new number supplied by Temple.
- Activation or transfer fee
- Temple's current public pages do not publish a definitive 2026 residential activation or transfer fee. New-service guidance indicates that service requests are handled by the Utility Business Office and connected during weekday windows; customers should call (254) 298-5616 to confirm deposit, application, same-day, transfer, and after-hours charges.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Temple Utility Business Office / Water and Wastewater Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- tdhca.texas.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.