College Station Utilities (CSU) Water and Wastewater / Utility Customer Service

Provider briefing

How this utility’s billing works

College Station Utilities (CSU) Water and Wastewater / Utility Customer Service operates as a municipal department serving City of College Station municipal water and wastewater service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block conservation rates. The FY2026 adopted budget states that water and wastewater rates have no FY26 increase; the current City-published ordinance schedule uses a 3/4-inch residential water service charge of $12.40 per month and $2.75 per 1,000 gallons for 0-10,000 gallons, $3.60 for 11,000-15,000, $4.40 for 16,000-20,000, $5.20 for 21,000-25,000, and $6.05 above 25,000. Customers in Brazos County Municipal Utility District No. 1 pay the published rates with a 50% surcharge. Solid waste, roadway maintenance, and drainage are separate bill components.. Bills are generated monthly. college station bills water in mgw, or thousands of gallons, using actual meter reads. the utility bill combines water and wastewater with other municipal services; customers may enroll in budget billing after at least 12 months at the same location, subject to the account being current and credit history review., and a typical residential cost reference is Using the current published 3/4-inch water schedule and the FY2026 no-water-rate-increase budget position, 5,000 gallons is approximately $26.15 water ($12.40 + 5×$2.75) plus $27.05 wastewater ($22.55 including the first 4,000 gallons + one additional 1,000-gallon unit at $4.50), or about $53.20 for water and sewer before garbage, roadway, drainage, electric, taxes, or the card-payment fee. At 7,000 gallons, the water/sewer estimate is about $31.65 + $36.05 = $67.70. The published residential sewer maximum is $49.70 per month for metered-water accounts.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

College Station residential sewer is billed from metered water consumption rather than a separate sewer meter. The current published residential charge is $22.55 per month including 4,000 gallons, then $4.50 per additional 1,000 gallons of metered water, with a $49.70 monthly maximum for metered-water residential service. There is no winter averaging in the published description. Customers whose water comes from another provider but are connected to City sewer initially receive the higher published sewer treatment and may submit at least six months of official water bills so Utility Customer Service can evaluate a lower charge for those months and going forward.

Meter and infrastructure notes

Residential College Station water meters are typically 5/8-inch or 3/4-inch and are read monthly by meter readers using handheld computers; the first four meter digits record thousands of gallons and the bill labels each unit MGW. The City's advanced-metering page specifically says its AMI deployment is for electric meters and that water meters are not affected. Accordingly, the current water service is documented as a manual monthly meter-read process, with portal bill/usage access but no published hourly water-transmission interval or water-AMI vendor.