Municipal Department
South Jordan City Utility Billing and Culinary Water
Serving South Jordan
Population served
89,704
State system code
FIPS 49
Billing frequency
Monthly. Utility bills are sent monthly, with the due date printed on the statement; an example bills July 21-August 20 service by September 20.
Provider briefing
How this utility’s billing works
South Jordan City Utility Billing and Culinary Water operates as a municipal department serving South Jordan. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Tiered monthly culinary-water pricing by meter size and usage. The 2026 residential 3/4-inch schedule lists a $30.00 monthly base rate and volume tiers of $2.21, $2.49, $2.77, $3.05, and $3.32 per 1,000 gallons in the city rate scenario. Secondary water, stormwater, garbage, and sewer are separate components of the utility bill.. Bills are generated monthly. utility bills are sent monthly, with the due date printed on the statement; an example bills july 21-august 20 service by september 20., and a typical residential cost reference is The official 2026 scenario example for an 80,000-gallon 0.75-inch residential account totals $257.71 across the listed culinary-water tiers and $30 base, but it is not a typical household benchmark. For 7,000 gallons, the water-only estimate is $30.00 plus the applicable first tiers, approximately $45-$50 before secondary water, sewer, stormwater, garbage, or other bill components; the exact tier breakpoints should be read from the active bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The reviewed South Jordan utility documents identify culinary water, secondary water, stormwater, garbage, and recycling as utility-bill components but do not expose a complete current sewer/wastewater rate formula in the same source. Customers should verify whether the property receives sewer service and use the current statement or Utility Billing for the wastewater calculation.
Meter and infrastructure notes
South Jordan operates a fixed-network AMI system for culinary water. The city collects hourly, daily, and monthly usage; collectors gather the prior 24 hours of meter data and transmit it to the city network, while the customer portal exposes usage history, leak events, thresholds, and goals.
Emergency water support
Report a leak or water emergency
801-446-4357 during Utility Billing/public-works hours; after-hours and weekend public-works emergencies, including no water, leaks, floods, or water-quality issues, are routed to Public Works Dispatch at 801-840-4000.
Official starting point
Choose the right next step
Reading this profile
A practical reference for South Jordan
South Jordan City Utility Billing and Culinary Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.