WEST JORDAN CITY WATER SYSTEM
WEST JORDAN
Population reference
117025 people (EPA SDWIS 2026Q2 active CWS estimate for UTAH18020)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. West Jordan’s FY 2026 budget states that all customers are charged a base charge plus usage rate on a monthly basis, and the city offers an equal-payment plan after 12 months of billing history.
- Rate structure
- Increasing conservation tiers plus a monthly base meter charge. The FY 2026 schedule effective October 1, 2025 lists a residential 5/8-inch base charge of $21.64 per month; usage is $2.43 per 1,000 gallons for 0–7,000 gallons, $3.95 for 7,001–25,000, $4.17 for 25,001–50,000, $4.44 for 50,001–100,000, and $5.14 over 100,000 gallons.
- Residential cost reference
- Approximately $74 per month for a single-family 5/8-inch account using 5,000 gallons, before garbage, stormwater, and streetlight charges. The estimate is approximately $33.79 for water ($21.64 base plus $2.43 per 1,000 gallons) and $40.08 for sewer ($27.33 fixed plus $2.55 per 1,000 gallons) under the FY 2026 schedules.
- Wastewater and sewer calculation
- West Jordan sewer billing uses a fixed monthly charge plus a volume charge. For single-family residential customers, the FY 2026 schedule lists a $25.97 treatment-facility cost recovery fee and a $1.36 city base rate, totaling $27.33 fixed per month, plus $2.55 per 1,000 gallons. The city recalculates the sewer volume basis each October using the account holder’s average water use during the previous November through January, so winter averaging can affect the billed volume rate or amount.
- Meter reading
- West Jordan uses an Advanced Metering Infrastructure system with ultrasonic meters. The city’s water-conservation plan says each connection transmits usage data daily to a central tower; the MY Water Advisor application lets customers monitor daily use, set high-use alarms, and receive leak alerts. The city describes the ultrasonic meters as having no moving parts and approximately 98% accuracy.
- New-account deposit
- No standard residential startup deposit, credit-check waiver, or deposit-refund schedule was identified in the current West Jordan utility application and billing pages. The city requires account setup and customer identification but does not publish a routine water deposit in the materials reviewed.
- Activation or transfer fee
- No separate 2026 activation or transfer fee was identified on the official utility application, billing, or fee-schedule pages reviewed. The city requires owners to apply for utilities and requires the Water Department to read the meter for a final bill when a property is sold.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Utah
44%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- WEST JORDAN CITY WATER SYSTEM public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (UTAH18020) ↗
Search the federal drinking-water database using public water system ID UTAH18020.