Independent U.S. water utility directory · 2026 edition
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Municipal Department

RICHLAND CITY OF

Serving Richland

Population served

106499 people (EPA SDWIS 2026Q2 active CWS estimate for WA5372250)

State system code

FIPS 53

Billing frequency

Monthly. Richland combines water, sewer, electric, solid waste, stormwater, street utility, and medical and ambulance charges on one monthly utility bill. Utility bills are generally issued monthly and are due 20 days from the bill date.

Provider briefing

How this utility’s billing works

RICHLAND CITY OF operates as a municipal department serving Richland. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Daily meter-size base charge plus uniform metered consumption. For a residential meter of 1 inch or less, the current 2026 water base is $0.8071 per day and the residential consumption charge is $0.85 per 100 cubic feet. Residential customers with one meter are charged the one-inch-or-less daily base per living unit plus consumption; the displayed water rates include applicable taxes.. Bills are generated monthly. richland combines water, sewer, electric, solid waste, stormwater, street utility, and medical and ambulance charges on one monthly utility bill. utility bills are generally issued monthly and are due 20 days from the bill date., and a typical residential cost reference is Illustrative August 2026 inside-city water plus sewer for a single 1-inch-or-less residential meter using 6,000 gallons: approximately $59.49 for a 31-day billing month, before stormwater, refuse, electric, ambulance, street utility, and other bundled charges. The estimate uses 6,000 gallons equal to about 802.14 cubic feet, a water base of 31 times $0.8071 ($25.02), water consumption of 8.0214 times $0.85 ($6.82), and the post-July 1, 2026 residential sewer charge of 31 times $0.8921 ($27.66). Actual totals vary with billing-day count and the other City services on the combined bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Richland residential sewer is a daily residential charge rather than a water-consumption tier: the rate is $0.8921 per day for bills generated on or after July 1, 2026. Residences and condominiums are billed that daily residential charge; multifamily buildings with a meter for each living unit are charged the residential rate per unit whether occupied or not. The City separately bills stormwater based on an equivalent residential unit, with one ERU defined as 3,000 square feet of impervious area.

Meter and infrastructure notes

Richland is deploying Advanced Metering Infrastructure for electric and water. The City describes digital meters that communicate usage data, provide daily water-usage information, and support real-time leak notifications through the MyAccount ecosystem. The public materials do not state a universal calendar day for each meter read; bills are generally monthly, and inaccessible or obstructed meters may result in an estimated read.

Emergency water support

Report a leak or water emergency

509-942-7670 for water emergencies Monday through Friday 7:00 AM to 3:30 PM; 509-545-2763 after hours and on weekends. The City Water Utility page directs after-hours leak reports to 509-545-2763.

Reading this profile

A practical reference for Richland

RICHLAND CITY OF is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.

Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.

If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.