Golden Heart Utilities, Inc.
Fairbanks area served by Golden Heart Utilities
Population reference
78,324 people (EPA CWS estimate for Golden Heart Utilities)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; Golden Heart’s tariff states the utility bills monthly, and the customer portal describes monthly bill history and due-date AutoPay.
- Rate structure
- Regulated Alaska tariff with fixed base rates and usage charges by customer classification and meter size. Golden Heart’s rates and tariffs are approved by the Regulatory Commission of Alaska; exact 2026 residential tariff values are provided through the linked current water tariff rather than the payment page.
- Wastewater and sewer calculation
- Golden Heart bills water and wastewater under separate RCA-approved tariffs. Residential customers may receive a Summer Sewer Ceiling during May–August for single-family and duplex accounts to recognize outdoor water that does not enter the wastewater system; the exact ceiling and account-specific calculation are applied on the bill and calculator.
- Meter reading
- Golden Heart bills from metered usage in thousand-gallon units and provides a 12-month usage history, alerts, and online monitoring. The reviewed public pages do not specify AMI/AMR technology or a fixed read schedule; meter-reading questions and suspected misreads are handled by the meter team through Customer Service.
- Activation or transfer fee
- Golden Heart requires 48 hours’ notice for starts, stops, and transfers within the Fairbanks service area. The reviewed public pages do not publish a universal residential activation or transfer fee; any tariff-specific connection/reconnection charges must be confirmed with Customer Service.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Alaska
56%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- Residential cost reference
- New-account deposit
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Golden Heart Utilities, Inc. public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.