Municipal Department
Burbank Water and Power – Water Division
Serving City of Burbank municipal water service area, Los Angeles County; active CWS PWS CA1910179
Population served
105,603 people served by active PWS CA1910179 according to California SDWIS, with approximately 22,528 residential, 4,457 commercial, and 187 agricultural metered records. The system uses Burbank wells, Metropolitan Water District treated connections, and an emergency Glendale interconnection.
State system code
FIPS 06
Billing frequency
Monthly. BWP’s bill explanation and payment pages describe a monthly utility bill containing water and electric service charges; the current water usage graph shows monthly usage history.
Provider briefing
How this utility’s billing works
Burbank Water and Power – Water Division operates as a municipal department serving City of Burbank municipal water service area, Los Angeles County; active CWS PWS CA1910179. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered municipal water rate with a water-availability/customer charge, quantity charge, and Water Cost Adjustment Charge; the 2025–26 adopted fee schedule also identifies separate residential, commercial, recycled-water, and fire-service components. The current total varies with meter size, volume, and the City’s annual water-cost adjustment.. Bills are generated monthly. bwp’s bill explanation and payment pages describe a monthly utility bill containing water and electric service charges; the current water usage graph shows monthly usage history., and a typical residential cost reference is A dedicated this detail was not publicly posted. As an exact water-only 2026 estimate from the accessible rate page because BWP’s public materials expose the fee schedule structure but not a single typical 5,000–7,000-gallon residential bill in the reviewed text. Use the current residential meter/customer charge, quantity charge, and Water Cost Adjustment Charge; the combined BWP bill also includes electric service and any wastewater or other City charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Burbank’s reviewed BWP materials focus on combined water-and-power billing and do not publish a clear winter-average or water-intake-percentage sewer formula. Any wastewater charge should be identified from the current City bill or Finance schedule; do not infer that a BWP water quantity charge is the sewer charge.
Meter and infrastructure notes
BWP displays a monthly water-usage graph and offers an online account with near-real-time energy information, but the reviewed customer pages do not identify a universal water AMI/AMR vendor, hourly water telemetry, or route calendar. The documented customer-facing method is regular municipal meter measurement supporting monthly billing; exact remote-reading capability depends on the installed BWP meter.
Emergency water support
Report a leak or water emergency
Call BWP Emergency Services at (818) 238-3778 for urgent water emergencies, leaks, main breaks, and other after-hours conditions. General account, billing, and service questions use (818) 238-3700 during business hours, Monday–Friday excluding holidays.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Burbank municipal water service area, Los Angeles County; active CWS PWS CA1910179
Burbank Water and Power – Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.