Burbank Water and Power – Water Division
City of Burbank municipal water service area, Los Angeles County; active CWS PWS CA1910179
Population reference
105,603 people served by active PWS CA1910179 according to California SDWIS, with approximately 22,528 residential, 4,457 commercial, and 187 agricultural metered records. The system uses Burbank wells, Metropolitan Water District treated connections, and an emergency Glendale interconnection.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. BWP’s bill explanation and payment pages describe a monthly utility bill containing water and electric service charges; the current water usage graph shows monthly usage history.
- Rate structure
- Metered municipal water rate with a water-availability/customer charge, quantity charge, and Water Cost Adjustment Charge; the 2025–26 adopted fee schedule also identifies separate residential, commercial, recycled-water, and fire-service components. The current total varies with meter size, volume, and the City’s annual water-cost adjustment.
- Wastewater and sewer calculation
- Burbank’s reviewed BWP materials focus on combined water-and-power billing and do not publish a clear winter-average or water-intake-percentage sewer formula. Any wastewater charge should be identified from the current City bill or Finance schedule; do not infer that a BWP water quantity charge is the sewer charge.
- Meter reading
- BWP displays a monthly water-usage graph and offers an online account with near-real-time energy information, but the reviewed customer pages do not identify a universal water AMI/AMR vendor, hourly water telemetry, or route calendar. The documented customer-facing method is regular municipal meter measurement supporting monthly billing; exact remote-reading capability depends on the installed BWP meter.
- New-account deposit
- The FY 2025–26 fee schedule states that an applicant may be required to guarantee payment by depositing or otherwise furnishing twice the estimated average billing, with a minimum deposit of $20. A new service connection also requires a deposit equal to the estimated installation cost before work begins. The public schedule does not state a universal credit-check waiver or one fixed refund date; account credit rules and final-bill reconciliation control.
- Activation or transfer fee
- BWP’s current public pages do not publish a single universal 2026 residential activation or name-transfer fee. Start, stop, and transfer requests are handled through the Online Account Manager or Customer Service at (818) 238-3700; meter installation, main charges, field service, and construction deposits are separately governed by the adopted fee schedule.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Burbank Water and Power – Water Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA1910179) ↗
Search the federal drinking-water database using public water system ID CA1910179.