Municipal Department
City of Westminster – Westy Water Utility
Serving Westminster, Shaw Heights, and designated outside-city service areas
Population served
Approximately 116,182 residents in Westminster based on the July 1, 2025 Census estimate, plus separately billed Shaw Heights and outside-city customers. The City’s current public utility pages do not state a single systemwide connection count.
State system code
FIPS 08
Billing frequency
Monthly utility billing; Westminster’s public rate page describes monthly utility bills, and Westy Water supports full-balance payment on each due date or scheduled fixed monthly payments.
Provider briefing
How this utility’s billing works
City of Westminster – Westy Water Utility operates as a municipal department serving Westminster, Shaw Heights, and designated outside-city service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers with a monthly fixed infrastructure charge, roadway-improvement fee, and stormwater fee. Inside-city single-family 2026 water rates are $4.20 per 1,000 gallons for 1,000–8,000 gallons, $7.66 for 9,000–40,000 gallons, and $9.58 above 41,000 gallons. A 5/8-inch meter has a $15.34 monthly charge; the residential stormwater fee is $6 per month and the roadway-improvement fee is $6 per month. Shaw Heights and outside-city multipliers are higher.. Bills are generated monthly utility billing; westminster’s public rate page describes monthly utility bills, and westy water supports full-balance payment on each due date or scheduled fixed monthly payments., and a typical residential cost reference is For an inside-city 5/8-inch single-family account using 7,000 gallons, water is approximately $44.74 ($15.34 fixed plus 7 x $4.20), before sewer and other fees. Using a representative 5,000-gallon winter sewer average, wastewater is approximately $49.50, plus $6 stormwater and $6 roadway improvement, or about $106 per month before any sanitation or account-specific charges. Actual sewer depends on the January–March winter average, not the current month’s water use.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Westminster calculates residential sewer units from average monthly water consumption billed during the January–March sewer-rate calculation period, divided by 1,000. Inside-city single-family wastewater is $9.90 per unit with a $19.80 minimum; new residents pay a temporary $40.97 flat monthly rate until an average can be established. The same winter-average method applies to Shaw Heights, while outside-city single-family wastewater is $12.37 per unit with a $24.74 minimum. Current usage outside the base period does not directly reset the sewer average until the next calculation cycle.
Meter and infrastructure notes
Westy Water exposes monthly, daily, and hourly water consumption in the customer portal and can send email leak alerts when customers enable Leak Alert notifications. The public pages reviewed do not name the meter manufacturer or state whether the physical network is AMR or AMI; the presence of hourly usage indicates electronically collected interval data, but the exact transmission schedule and read route are not published.
Emergency water support
Report a leak or water emergency
For water and sewer-related issues and concerns, call Westminster Public Works & Utilities at (303) 658-2500. Utility Billing uses (303) 658-2405 for account support; the public pages reviewed do not publish a different after-hours leak number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Westminster, Shaw Heights, and designated outside-city service areas
City of Westminster – Westy Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.