Aquarion Water Authority
Statewide Connecticut service territories formerly operated by Aquarion Water Company
Population reference
351,756 people (EPA SDWIS PWS record; 2026 active CWS queue entry associated with the Aquarion system).
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Aquarion billing frequency varies by division and customer class; statements are commonly monthly or quarterly. The bill displays the statement date and due date, and the current authority transition may consolidate service-specific schedules.
- Rate structure
- Regulated Connecticut tariff pricing varies by former Aquarion division, meter size, fixed service charge, CCF usage, and infrastructure/conservation adjustments. The April 1, 2026 approved schedule includes Water Revenue Adjustment and Water Infrastructure and Conservation Adjustment components; the new authority announced no rate increase for the remainder of 2026 after the June 30 transaction.
- Wastewater and sewer calculation
- Aquarion’s core system is water service, while some territories and statements may include water and wastewater-related services under division-specific tariffs. The reviewed authority pages do not publish one statewide winter-average sewer formula or uniform percentage tie-in; the customer’s current statement and local tariff control.
- Meter reading
- Aquarion statements provide CCF usage history and comparisons with the same period in the prior year, and the customer portal provides usage history. The reviewed current authority pages do not identify one AMI vendor, hourly transmission interval, or universal reading schedule for all former Aquarion divisions.
- New-account deposit
- The reviewed 2026 public pages do not state one universal residential startup deposit or credit-check waiver across all service divisions. Any security-deposit requirement is tariff and account specific; customers should confirm the amount, refund treatment, and payment-plan status with the current authority.
- Activation or transfer fee
- The April 1, 2026 tariff includes service-activation and curb-box turn-on charges that vary by work type and hours; it does not publish one statewide transfer fee. Customers should obtain the division-specific charge before requesting start, stop, or transfer of service.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Connecticut
52%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Aquarion Water Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.